When contacted Amazon - they offered a replacement at discount.
When contacting Amazon - quoting the Sale of Goods Act, which says that the goods must be of satisfactory quality, and defines quality to include durability.
Amazon responded that theey've referred my case to their "special team" and I should hear back within 12 hours.
They got back, and arranged a replacement was sent out to be (3G instead of WiFi model) at no cost.
When contacted Amazon - they offered a replacement at discount.
When contacting Amazon - quoting the Sale of Goods Act, which says that the goods must be of satisfactory quality, and defines quality to include durability.
Amazon responded that theey've referred my case to their "special team" and I should hear back within 12 hours.
They got back, and arranged a replacement was sent out to be (3G instead of WiFi model) at no cost.
No, you are right. You may need to download some stand alone plugin for this, but then you can strip DRM seamlessly. I tried this some time ago just to check if it works and it does. I did some DRM stripping and conversion from epub to mobi when I got my Kindle and was leaving my Sony reader. There were no Calibre plugins for it back then, but ve haf vays
Another dead Kindle owner here - I see in that BBC report that Amazon expect a Kindle to last an average of 3 years!!! Thats not what you'd call a long time.
My Kindle Keyboard lasted 2 years and 8 months so pretty much in the "death zone".
Another dead Kindle owner here - I see in that BBC report that Amazon expect a Kindle to last an average of 3 years!!! Thats not what you'd call a long time.
My Kindle Keyboard lasted 2 years and 8 months so pretty much in the "death zone".
Mine is pretty much the same age and still alive and kicking, knock Kindle plastic. But the battery is getting weaker and I have to charge it more often. And when turning pages especially right after waking it up, sometimes the display goes black randomly. This can be fixed by turning to another page and back, though.
But this is a common strategy today, products are made to fail/ not to last. Everybody wants you to keep updating your devices every 2-3 years. At least Amazon has a very good technical support.
Another dead Kindle owner here - I see in that BBC report that Amazon expect a Kindle to last an average of 3 years!!! Thats not what you'd call a long time.
My Kindle Keyboard lasted 2 years and 8 months so pretty much in the "death zone".
I would imagine the average of 3 years is based on the average life of the battery. After all that's the only part which in theory should have a serious risk of degrading over time (as long as you aren't using it in extreame temperatures or dropping it regullary)
Battery's in all tech are the weak part. They have improved a fair bit but their lifespan is still fairly low. If only one of the many alternates that are heralded as the future of portable power would actually live upto the hype and be a viable form of power as power tech simply isn't moving anywhere near as fast as other tech advantages
I usually find though, that the battery does last. Although, I don't use the kindle as often as I did when I first got it. I generally find I am re-charging the battery every 5 or 6 weeks.
My kindle is about 18 months old. I guess I should be prepared to upgrade it in about another 18 months!!
Thanks for the tip. Dumped everytrhing from kindle to pc. Converted, copied to micro SD and now available on nook.
You could also install the Kindle app onto your PC or laptop. I presume you knew that, but thought I'd mention it in case anybody else has the same problem and doesn't want to buy another Kindle or convert all their books. Not the same as carrying your Kindle round for reading of course but at least people wouldn't lose all their books.
Comments
I will loose the books on the Kindle but as I have read them all save two or three its not a major issue.
When contacted Amazon - they offered a replacement at discount.
When contacting Amazon - quoting the Sale of Goods Act, which says that the goods must be of satisfactory quality, and defines quality to include durability.
Amazon responded that theey've referred my case to their "special team" and I should hear back within 12 hours.
They got back, and arranged a replacement was sent out to be (3G instead of WiFi model) at no cost.
http://www.bbc.co.uk/programmes/p0106dq8
http://www.bbc.co.uk/programmes/b006mg74/features/kindle
Refurb? I dropped my Kindle Keyboard a few weeks ago and got the Paperwhite from Curry's because I took out their instant replacement insurance.
I believe you can use a simple free piece of software called calibre which will strip the DRM and convert it to a nook friendly format.
I could be wrong however and I'm sure someone will correct me.
http://calibre-ebook.com/
No, you are right. You may need to download some stand alone plugin for this, but then you can strip DRM seamlessly. I tried this some time ago just to check if it works and it does. I did some DRM stripping and conversion from epub to mobi when I got my Kindle and was leaving my Sony reader. There were no Calibre plugins for it back then, but ve haf vays
My Kindle Keyboard lasted 2 years and 8 months so pretty much in the "death zone".
Mine is pretty much the same age and still alive and kicking, knock Kindle plastic. But the battery is getting weaker and I have to charge it more often. And when turning pages especially right after waking it up, sometimes the display goes black randomly. This can be fixed by turning to another page and back, though.
But this is a common strategy today, products are made to fail/ not to last. Everybody wants you to keep updating your devices every 2-3 years. At least Amazon has a very good technical support.
I would imagine the average of 3 years is based on the average life of the battery. After all that's the only part which in theory should have a serious risk of degrading over time (as long as you aren't using it in extreame temperatures or dropping it regullary)
Battery's in all tech are the weak part. They have improved a fair bit but their lifespan is still fairly low. If only one of the many alternates that are heralded as the future of portable power would actually live upto the hype and be a viable form of power as power tech simply isn't moving anywhere near as fast as other tech advantages
My kindle is about 18 months old. I guess I should be prepared to upgrade it in about another 18 months!!
Thanks for the tip. Dumped everytrhing from kindle to pc. Converted, copied to micro SD and now available on nook.
Nice
You could also install the Kindle app onto your PC or laptop. I presume you knew that, but thought I'd mention it in case anybody else has the same problem and doesn't want to buy another Kindle or convert all their books. Not the same as carrying your Kindle round for reading of course but at least people wouldn't lose all their books.