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Search took 5.45 seconds. Search: Key Word(s): ; Posts Made By: starsailor123
Forum: Virgin Media Broadband 22-11-2012, 14:56
Replies: 11
Views: 5,083
Posted By starsailor123
The advice i was given was particularly different...

The advice i was given was particularly different told they were trialling and had been for months but issues still exist. I asked if I could the latest trial version which appears to be working...
Forum: Virgin Media Broadband 19-11-2012, 08:34
Replies: 11
Views: 5,083
Posted By starsailor123
VM "Not So" Superhub

For months I have had problems with downlaods being corrupted and anti virus and other programs not being updated properly.

On at least 3 occassions I have contacted customer services (usually from...
Forum: Cable 02-05-2012, 13:25
Replies: 40
Views: 13,390
Posted By starsailor123
Whilst I accept that the box is VMs and is never...

Whilst I accept that the box is VMs and is never ever yours it should also be noted that, IMHO, the onus is on them to collect the goods and not on you to take it to a post office or anywhere...
Forum: Cable 30-04-2012, 10:08
Replies: 10
Views: 3,491
Posted By starsailor123
It would be easier with a bundle discount...

It would be easier with a bundle discount specifically and openly displayed such as

3 service all XL = £x discount
3 Service 2 XL = £y discount

But it appears that the reason it cannot do...
Forum: Cable 30-03-2012, 12:55
Replies: 200
Views: 35,103
Posted By starsailor123
so its not actually free then :eek::mad:

so its not actually free then :eek::mad:
Forum: Cable 27-02-2012, 12:00
Replies: 200
Views: 35,103
Posted By starsailor123
The point was I expect that VM would argue x and...

The point was I expect that VM would argue x and that the CISAS would be necessary. Hopefully VM will drop the charge increases as unreasonable and above inflation but unlikely
Forum: Cable 24-02-2012, 11:43
Replies: 200
Views: 35,103
Posted By starsailor123
The point about CISAS is that VM will probably...

The point about CISAS is that VM will probably argue something along the lines of not all services increased so you can't cancel your contract for that element. I will probably argue I buy a package...
Forum: Cable 21-02-2012, 11:44
Replies: 200
Views: 35,103
Posted By starsailor123
Mine £3.50 No Explanation, No Breakdown by...

Mine £3.50

No Explanation, No Breakdown by Service so it is a significant rise and I'm going to consider my options including using CISAS if I have to.

Wonder when the advert will be for this not...
Forum: Cable 03-02-2012, 15:03
Replies: 200
Views: 35,103
Posted By starsailor123
Wonder if they ask Usain to do a new advert...

Wonder if they ask Usain to do a new advert saying we are giving you nothing for something!!!!
Forum: Cable 25-01-2012, 13:03
Replies: 13
Views: 2,391
Posted By starsailor123
Glad its not just me It is becoming poor at the...

Glad its not just me

It is becoming poor at the moment in the evening and looks like other things mentioned are happening as well.
Forum: Virgin Media Broadband 13-01-2012, 19:38
Replies: 361
Views: 49,874
Posted By starsailor123
Me too Good for VM for upgrading the speeds but...

Me too

Good for VM for upgrading the speeds but it always the case that they seem to drop the ball even it is only a PR error. Some people will be pissed off, me I'm philosophical and happy with...
Forum: Cable 18-09-2011, 11:57
Replies: 31
Views: 5,167
Posted By starsailor123
I'll wait and see why next months but on the...

I'll wait and see why next months but on the basis shown it is probably OK as it does show the package price and whats included
Forum: Virgin Media TV and Phone 18-09-2011, 11:52
Replies: 6
Views: 2,009
Posted By starsailor123
http://allyours.virginmedia.com/pdf/code_of_practi...

http://allyours.virginmedia.com/pdf/code_of_practice.pdf

is where you can find details.
Forum: Cable 17-09-2011, 16:06
Replies: 31
Views: 5,167
Posted By starsailor123
Can beleive that the answer to a clearer bill is...

Can beleive that the answer to a clearer bill is simply to add them all up and put it as one line.

I agree the charging of items on the current bill with a fictional XL BB price offset by a...
Forum: Virgin Media TV and Phone 21-06-2011, 20:10
Replies: 44
Views: 16,763
Posted By starsailor123
surely if they care that much they would have...

surely if they care that much they would have included 0845 as part of the deal rather than having to ask for it!
Forum: Cable 18-06-2011, 18:41
Replies: 20
Views: 1,989
Posted By starsailor123
It was a farce from beginning to end 1....

It was a farce from beginning to end

1. Advertising the tickets in Electric and by emails weeks in advance ( with no date of release until very shortly before)
2. The IT Fiasco of Thursday morning...
Forum: V+ HD 16-05-2011, 20:10
Replies: 20
Views: 4,422
Posted By starsailor123
Have to agree with that. 3D is designed for...

Have to agree with that. 3D is designed for cinemas and then if possible IMAX large screens.

VM are probably looking to differentiate themselves as they missed the HD boat when Sky have the two big...
Forum: Virgin Media TV and Phone 09-05-2011, 08:36
Replies: 4
Views: 1,314
Posted By starsailor123
Totally agree that is an answer (but one you...

Totally agree that is an answer (but one you would expect of a 4 year old) and doesn't explain wht it can't be done at a more relevant hour.

Many VM employees view these sites and some in senior...
Forum: TiVo 07-05-2011, 11:07
Replies: 20
Views: 1,102
Posted By starsailor123
It appears that some on this thread using the...

It appears that some on this thread using the tivo feel it does or at least appears to. I dont have a Tivo only a V+HD so cannot comment on whether it does or not just on the comments made by others
Forum: TiVo 07-05-2011, 11:06
Replies: 20
Views: 1,102
Posted By starsailor123
That's good to know. one question can you set...

That's good to know.

one question can you set you output to 1080i if you dont have an HDTV or connect via anything than HDMI ( scart )
Forum: TiVo 07-05-2011, 08:38
Replies: 20
Views: 1,102
Posted By starsailor123
I find it worring that the product it appears...

I find it worring that the product it appears that VM has decided to base its future TV service on has a poorer picture than its current offering!

Irrespective of the bells and whistles of Tivo that...
Forum: Virgin Media TV and Phone 04-05-2011, 11:53
Replies: 4
Views: 1,314
Posted By starsailor123
Any Chance that VM can do its updating boxes later

Really getting annoyed just lately that recording have been split or not been done ( NHL Playoffs) due to VM accessing the box at or around midnight

Why can't they do this at 4am / 5am when it is...
Forum: TiVo 18-04-2011, 17:00
Replies: 206
Views: 14,694
Posted By starsailor123
I did pre-reg* and entered the competition but...

I did pre-reg* and entered the competition but have heard nothing

Wonder whether it is a regional thing re email interested parties or whether there is a big gap in the database where people...
Forum: TiVo 13-04-2011, 19:08
Replies: 169
Views: 13,022
Posted By starsailor123
it would appear that the 23rd date is not...

it would appear that the 23rd date is not necessarily the date of the real install. if other threads are to be believed
Forum: V+ HD 11-04-2011, 15:54
Replies: 22
Views: 2,775
Posted By starsailor123
Now if they waved the installation fee I would be...

Now if they waved the installation fee I would be interested even with a £3 monthly charge per account. I may even replace both V+HD although the wife would be a little annoyed ( remember about three...
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