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Laptop won't connect to WiFi
November_Rain
Posts: 9,145
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I've been having problems connecting my laptop to my Wi-Fi for several days now. I can connect to my router but I don't get internet access. The problem went away for a bit yesterday but now it's back. I have tried changing the wireless channel as recommended by an article I read but to no avail. I have also run a few virus scans but none of them picked anything suspicious up.
Every other device in the house is connecting without any problems so it's evidently a problem with my laptop but I can't think of any obvious solutions that I haven't already tried. Any ideas?
Every other device in the house is connecting without any problems so it's evidently a problem with my laptop but I can't think of any obvious solutions that I haven't already tried. Any ideas?
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Have you checked the wireless adapter on your laptop to make sure it is on..or if not may need resetting.
It would help narrow down the problem to know what make and model of laptop you have, what make and model of router you have and what operating system you are running on the laptop.
Also have you tried a direct cable connection to the router and does that work?
Have you looked at the IP config of the laptop to make sure that all is OK there?
Have you tried deleting the connection and re-establishing it from scratch? Assuming the laptop auto-connects normally.
If you used to run Norton 360, uninstall it. It's a Jedi thing.
Have you tried connected to the internet directly to the modem?
The laptop is a Sony Vaio PCG-71311M running Windows 7. The router is the standard Virgin Media super hub from Netgear.
Quite often, these wifi profiles seem to get lost/corrupted, and you can't connect.
So easiest thing is to go to network sharing centre, and find section on managing your wifi. You should find a list of all connections, including your router. Can't remember exact screens as not at home.
Select the router connection and delete it. This does not affect your router
Then rescan for networks.
Assuming we do not have any other problems, your network should appear and you can connect. It will ask for you network password.
If you cannot remember your wifi network password (not same as router password), you would have to logon to the router box and reset the wifi password.
I tried this last night, still had the same problem.
I've tried this also, but again it made no difference.
Try googling the network adapter and updating it manually.
I had this problem with a Sony vaio and a new virgin hub and managed to fix it this way.
normally with a separate router and modem , you switch then router on first , then the modem as the modem will detect the router correctly
If you go into your router wan settings you will see a gateway address ( if your using a virgin modem ) 192.168.1.100 or a number starting with 94.xxx.xxx.xxx , along with two DNS address,
have you also tried another Ethernet cable or just unplugged and replugged the cable you got
If the worst comes to the worst and your wi-fi hardware is stuffed you can always get a wi-fi USB dongle. I've been using a Netgear one on this desktop for a couple of years. It cost me less than £20.
Hi can you please post an ipconfig /all for review please.
To do this go to start>programs>accessories>command prompt and type the above and press enter then click on an empty area of cmd prompt and right click and choose select all and paste into your next reply.
Also can you download xirrus from the link below:
http://www.xirrus.com/products/wi-fi-inspector
Open xirrus up and hit ctrl+prt sc(printscreen) and open up paint and choose paste from the menu and save the screenshot.
Then upload to photbucket or imageshack and paste the url into your next reply please.
Hi,
Here is my ipconfig:
And here is my Xirrus screenshot:
http://imageshack.us/photo/my-images/96/xirrus.png/
Static.
Test if you can connect to the internet.
Also, make sure your DNS is set to your router - i didnt see it in your ipconfig shot.
If you read the OP's second post, you will see they have tried using a wired connection without any problems.
I've just tried it now, still can't connect to the internet.
I probably should know this but how do I go about setting my DNS to my router?
It turns out I was mistaken, it was in fact set to that already. I tried disabling it for a moment but still no luck.
Try downloading ipresetall.zip from http://rapidlibrary.com/files/ipresetall-zip_ulcm9m898vi89on.html
Unzip then click on the .exe and let the file run until your machine reboots
One the wireless adapter properties under the TCP/IP v4 settings (where you set the static IP), make sure you have your router IP as the preferred DNS.
Well I gave that a go without any success, but then I ran CCleaner after somebody suggested using a registry cleaner (why didn't I think of that?), and it seems to have done the trick!
Funny how often big problems can be sorted with a simple solution. I just hope it's fixed the problem permanently.