Absolutely agree. RG did the same thing with the Office and Extras, just a few scenes that go right to your heart, and as you say it goes over so many peoples heads due to their pre-conceptions and desire to slag off RG at every turn.
The scene with Dougie and the toaster was brilliant. We have all this red tape wrapping up everything and making life so much more difficult and expensive, but there he was, just a bloke who knew how to wire a plug, doing it so that the old folks could have some toast.
BIB: The best part of the show. Not sure there is enough in this to keep me watching. I'm sure there will be a few more classic moments in the series, but far too much dross to wade through for the nuggets of gold.