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Old 05-02-2013, 12:34
Red Arrow
Forum Member
Join Date: Jul 2004
Location: Mars
Posts: 10,304
That's what the Unlimited Online Booking Terms and Conditions says
Yet it also says on their website:

NB. To make the most of your booking, we suggest that you collect your tickets 20 minutes before the performance commences. Tickets not collected 10 minutes after the performance time has started will be cancelled.
Under question 7: How do I collect my tickets?

They really need to decide what the rule is
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