Yet it also says on their website:
Under question 7: How do I collect my tickets?
They really need to decide what the rule is
that's the rule for normal tickets bought via Credit/Debit Card/Gift Card
i got told they have a separate rule for Unlimited Card so that for screenings that are very busy and are likely to sell out,they dont have a load of tickets unsold due to Unlimited Card holders booking and not showing up