Just shows in addition to making repetitive, lame films he can't recognize a good one. Thought the old woman was very funny.
I don't think for a second he really meant Casablanca was boring, he was just retorting to the old trout. I find it strange that people think it's alright for old folk to be rude, that Alex thingy was laughing like a drain. It's somehow funny because well, they're just being a bit eccentric, oh it's their age,oh she's a right character that one...etc. I've long since come to the conclusion that rude old trouts were almost certainly also rude young trouts.
I know I sound like I'm about to fire off a strongly-worded letter to Points Of View about allowing elderly hooligans onto our screens....
Having said all this, Richard could not have handled it better.