Can't quote SueG's post on £250 deposit as it's the old thread, but I've now read the Richwood's response to a complaint about it on TA and, again, it's incredibly defensive/aggressive. Not a wise policy.
I just got back from reading TA. They don't take crits too well, do they! I get the impression they want to charge for anything and everything and that their rooms are wetter than a night on the Titanic.