Having read the responses on TA just recently the owners react with hostility to criticism and whoever writes the owners response has an insult and personal attack for the writer of every negative review. Re the pre-ordered breakfast...some owners do this because they lack the ability to cook meals on demand. If I was told 'order now or else' I would take the 'or else' option and leave. She wrote down the 3 digit security code from a customers card while they stood there....that is illegal I'm afraid.
Yes, and she tersely referred to "Terms and Conditions" when the guest objected. Appalling attitude.