I agree completely. V&S were terribly unpleasant about the whole situation, and undoubtedly handled it very badly, but on skimming over the last few pages of this thread, I began to think that I must have misheard Helen's comment about the pee. Do people think offering a urine-stained mattress (and mentioning that it was stained with wee in a super-casual, just-in-passing kind of way) is acceptable?
Perhaps skimming rather than reading gives the wrong impression, nobody has said its acceptable, or condoned it in any way.
Or did that fact just get conveniently passed over in favour of some of the very nasty and personal comments aimed at V&S
people usually make personal remarks about people volunteering for RTV shows.
Nasty? Really? Not just terribly unpleasent?