Absolutely brilliant, thanks for the link, may come in very handy indeed.
I love the summary part at the bottom
"The view of PCS is that Universal Jobmatch is nothing more than a crude tool being used by DWP management to help deliver this government’s ‘scorched earth’ approach to the welfare reform agenda. Disgracefully, it is PCS members who are at the forefront of criticism from claimants and welfare groups alike when failings of the system are highlighted across the national media. FLAs should follow the guidance and use their own discretion when mandating claimants to sign up to UJ, and resist any local targets or blanket approaches at a local level.