What a half hearted apology Beiber gave. For all that money raked in someone should have made sure he was on time.
He tried hard to weasle down the lateness minute by minute calling it a "technical problem." I don't expect he thought anyone would complain. Serves him right that it made the national TV news.
There should be rules about these performers and their management entering into a contract when tickets are sold under the sale of goods act.
The performers should be on time, give value for money and not mime.