Maybe the stupid bitch should have thought about the consequences before she thought she was being clever by putting a member of staff at risk of losing her job. She's now suddenly decided that she didn't like the consequences and is deciding to make money from it. I think those tears she shedded were completely fake. Either that, or she was petrified of what consequences she might have to face at the time of making that 'apology'. I hope she loses. I hope she's not hounded over what happened, but I do hope she loses her case though.
Edit: At least he hasn't decided to do something as arrogant as this.
How would they of know the phone was going to be answered by a woman who had previously tried to commit suicide and was mentally unstable... Even the nurses employers and collegues hadn't noticed she had problems