Nexus 7 - Transferring Files...

Timmy O'TooleTimmy O'Toole Posts: 293
Forum Member
Hi. I got a Nexus 7 a couple of days ago. I'll just point out that I'm new to Android and tablets generally. I'm trying to work out how to transfer files to it.

I've plugged in the Nexus to my XP laptop, and it found the device. I ignored the 'Synchronise' option, and chose 'Take no action' so I could transfer files manually. In 'My Computer' I've opened the 'Nexus' device and found 16 folders (Movies, Pictures, Ringtones, Alarms etc.). All these folders are empty.

As a test, I copied a JPEG file into Pictures, disconnected the cable, then looked in Gallery on the Nexus. The photo was there, so I thought this is looking straightforward. When I then reconnected to the laptop, the Pictures folder still looks empty even though the file's still on the Nexus. It as if the transfer procedure only works one way. eg. you can't delete files from the Nexus from the laptop. Is this how it works or am I missing something?

Secondly, I've taken one of my genuine DVDs and converted using Freemake Video Converter selecting MPEG4 in the Android presets. The output file (.mp4 extension) of 1.58GB plays fine in VLC. When I try and transfer to the Movies folder, I get an error saying that the file format is not supported. I thought that file format should be ok? Any ideas?

Thanks!

Comments

  • Stuart_hStuart_h Posts: 5,311
    Forum Member
    Hi. I got a Nexus 7 a couple of days ago. I'll just point out that I'm new to Android and tablets generally. I'm trying to work out how to transfer files to it.

    I've plugged in the Nexus to my XP laptop, and it found the device. I ignored the 'Synchronise' option, and chose 'Take no action' so I could transfer files manually. In 'My Computer' I've opened the 'Nexus' device and found 16 folders (Movies, Pictures, Ringtones, Alarms etc.). All these folders are empty.

    As a test, I copied a JPEG file into Pictures, disconnected the cable, then looked in Gallery on the Nexus. The photo was there, so I thought this is looking straightforward. When I then reconnected to the laptop, the Pictures folder still looks empty even though the file's still on the Nexus. It as if the transfer procedure only works one way. eg. you can't delete files from the Nexus from the laptop. Is this how it works or am I missing something?

    Secondly, I've taken one of my genuine DVDs and converted using Freemake Video Converter selecting MPEG4 in the Android presets. The output file (.mp4 extension) of 1.58GB plays fine in VLC. When I try and transfer to the Movies folder, I get an error saying that the file format is not supported. I thought that file format should be ok? Any ideas?

    Thanks!

    i cant even remember what formats the stock player handles but try rockplayer from the google play store (its free). it plays pretty much anything .....
  • stuntmasterstuntmaster Posts: 5,070
    Forum Member
    Hi. I got a Nexus 7 a couple of days ago. I'll just point out that I'm new to Android and tablets generally. I'm trying to work out how to transfer files to it.

    I've plugged in the Nexus to my XP laptop, and it found the device. I ignored the 'Synchronise' option, and chose 'Take no action' so I could transfer files manually. In 'My Computer' I've opened the 'Nexus' device and found 16 folders (Movies, Pictures, Ringtones, Alarms etc.). All these folders are empty.

    As a test, I copied a JPEG file into Pictures, disconnected the cable, then looked in Gallery on the Nexus. The photo was there, so I thought this is looking straightforward. When I then reconnected to the laptop, the Pictures folder still looks empty even though the file's still on the Nexus. It as if the transfer procedure only works one way. eg. you can't delete files from the Nexus from the laptop. Is this how it works or am I missing something?

    Secondly, I've taken one of my genuine DVDs and converted using Freemake Video Converter selecting MPEG4 in the Android presets. The output file (.mp4 extension) of 1.58GB plays fine in VLC. When I try and transfer to the Movies folder, I get an error saying that the file format is not supported. I thought that file format should be ok? Any ideas?

    Thanks!

    I have a nexus 7.

    Oddly it does not show up as mass storage, instead it shows up as a music player and a camera.

    In XP windows will try to synchronize to it, hence why you cant view whats in it.

    in vista/7/8 you can browse the music player as if it were mass storage.

    hope this helps
  • BeethovensPianoBeethovensPiano Posts: 11,689
    Forum Member
    ✭✭
    Maybe if you manually select an MP4 format rather than a preset Android one?
  • flagpoleflagpole Posts: 44,641
    Forum Member
    what's happening here is to do with the way the gallery works in android.

    when you take a photo or download an image from t'internet the gallery refresh system function is called. but if you transfer files manually or even more so delete them manually. this doesn't happen.

    there is an app called gallery refresh:
    https://play.google.com/store/apps/details?id=com.tristarapps.tools.galleryrefresh
    that does this.

    mx player is very good.
  • BeethovensPianoBeethovensPiano Posts: 11,689
    Forum Member
    ✭✭
    Or have you tried transferring other MP4 files?
  • flagpoleflagpole Posts: 44,641
    Forum Member
    if i can just clarify what i am saying. you can freely add and remove files from the android device over usb. if they still appear to be there it because the gallery is not refreshed.

    when you transfer to any media device windows will warn you that the file 'may not be compatible' - windows will issue this warning for any media file. mp3, mp4 whatever. just ignore it. windows has no idea what it can play.

    but the stock android player is still not great. mx player is very good.
    flagpole wrote: »
    what's happening here is to do with the way the gallery works in android.

    when you take a photo or download an image from t'internet the gallery refresh system function is called. but if you transfer files manually or even more so delete them manually. this doesn't happen.

    there is an app called gallery refresh:
    https://play.google.com/store/apps/details?id=com.tristarapps.tools.galleryrefresh
    that does this.

    mx player is very good.
  • Timmy O'TooleTimmy O'Toole Posts: 293
    Forum Member
    I may not have been totally clear when I was asking about the movie format. It's Windows XP which says, when I try and copy, something like 'This file format may not be compatible with this device'. It gives the option to 'Skip' or 'Cancel'. I left the copying box open for about 10 mins but it didn't seem to be doing anything so I cancelled it. Maybe I was being a bit impatient. Thus, it's not the Nexus refusing to play it, I'm not getting as far as getting the file onto it.

    I've put a file manager app on the Nexus now. I can see the images and some music in the directories on the device. Windows Explorer just shows the directories as empty though. Something else that's confusing me is that I've installed the Kindle App, can see the Kindle directory on the Nexus, but the directory doesn't show on the laptop so I can't see how I can copy books to the Nexus ths way.

    I'm thinking that using Google Drive, Dropbox or similar may be the way to go.
  • flagpoleflagpole Posts: 44,641
    Forum Member
    The folders might be set to be hidden. So you would have to enable viewing hidden files on the computer to be able to see them.

    There should be an option to dismiss or ignore the warning or something like that. I don't have xp so I can't see it.
  • thebazzamanthebazzaman Posts: 4
    Forum Member
    I too recently got a Nexus 7 and as part of setting it up to my requirements I wanted to copy over a variety of files from my WinXP computer. The Nexus connects up via a supplied USB cable and appears as a device (not a disk) in Windows Explorer. MP3s and WMAs went across without a problem (just drag’n’drop in Windows Explorer), but other file types would not, with an error dialogue appearing stating “…file type is not supported on this device…..” and giving the options to Skip, Skip All or Cancel.

    Note: Although I’ve had this issue arose a Nexus 7, I suspect similar issues (and solutions) apply to other Android devices.

    Having researched this issue, I’ve come up with the following.

    BACKGROUND

    Note that this is a crude summary of a complex area just to give the flavour of the problem.

    Now, as mentioned above the Nexus does not appear as Removable USB Storage (e.g. a disk or facsimile thereof) in Windows Explorer and is not serviced using the same protocols. Instead MTP (Media Transfer Protocol) is used. With USB disks and the like Windows takes control of the device (e.g. a USB Flash drive), but with MTP Windows does not take control of the device. This is for three good reasons. Firstly the Nexus is a live computer plugged in to a USB port and so Windows cannot take exclusive ownership. Secondly, the storage made available for access externally by the Nexus (via the USB port) is just a segment of its overall storage that the Nexus is exposing externally (i.e. it is not a discrete physical or logical disk inside the Nexus). Thirdly the Nexus storage structure is not native to Windows (i.e. not FAT16, FAT32 or NTFS).

    So, to safely allow file copies and the like, MTP allows Windows (as the Initiator) to send requests and data (the files) to the Nexus (as the Responder) for the Nexus to do the necessary disk / file actions under its control.

    The issue in transferring non-media files across is hinted at in the name of MTP itself (MEDIA Transfer Protocol). And it is Windows that is preventing the transfer (i.e. it believes that non-media files should not be allowed to go across), not the Nexus blocking the files.

    SOLUTION(S)

    As far as I know this issue is constrained to certain versions of Windows and Windows Media Player (there’s that word media again). In my case I am running Windows XP with WMP10. I am given to believe that upgrading to WMP11 should circumvent the issue. More information is available in the MTP Responder Development Guide http://www.microsoft.com/windowsembedded/en-us/develop/CE-MTP-Responder-Development-Guide.aspx in particular “File Transfer Messages” at the end of p28 and the table at the start of p29.

    BUT there is an easier solution (as long as it is not too many files). Before copying simply rename the files to be transferred to an acceptable media type (e.g. rename manual.pdf to manual.mp3), then transfer the files across and then rename them back on the Nexus (e.g. manual.mp3 to manual.pdf). To make it easier to transfer a large number of files it is possible to zip them up and transfer the zip file (again using the rename method outlined) and unzip on the Nexus.

    Note that to facilitate the renaming on the Nexus a suitable app (e.g. equivalent of Windows Explorer) needs to be installed to access the folders on the Nexus. I use ES File Explorer, but there are a number of similar apps available.

    It should also be noted that only data files that are portable betweens system such as Windows and Linux should be transferred. In this context, the likes of PDF, MP3, DOC, PPT are portable, whereas the likes of EXE and DLL are not.

    Two further alternatives to the above:

    1. use a service such as DropBox to upload the files from a PC to the cloud and then download on to the Nexus (after first installing the DropBox app).

    2. buy a USB OTG cable and download a UBS OTG app (e.g. Nexus Media Importer) to facilitate connecting a flash drive directly to the Nexus.
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