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Logging on to DS
call100
Posts: 7,278
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I've been having trouble logging in with the popup box. I enter my DS creds and it keeps telling me that the 'Security token' is not valid. If I log in via clicking on 'Quote' to reply to a message it logs in fine......
Anyone else having the same trouble or have a solution?
Anyone else having the same trouble or have a solution?
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Had the same issue last night. But only Firefox IE9 logged on OK. In the end I sorted it by clearing all the internet cache, history etc etc for Firefox and did a Reset from the menu Unfortunately that also seems to zap certain add ons so be prepared to re-load them.
Instructions here (for Win7 FF20 but you can change those)
https://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-most-problems#os=win7&browser=fx20
The Reset seemed to be the only part of the process that finally fixed the issue. Either that or it was pure coincidence
When I was investigating the reason I couldn't log in from IE10 (the reason I moved to Chrome) I discovered that many people were getting login screens which just recycled, though on various websites, not just DS.
Which suggests that DS etc. don't write their own login routines, but are using some sort of service. Which can't get its programmes right.
Just to be on the safe side back up anything like bookmarks etc before you start as you could loose them all.
Going to 'here' presented another log in screen, which took me into the 'change account details' screen.
Having successfully changed my email, I suppose I'm now open to all those "don't do that again messages".