Do I need a phone line to get Sky+HD?
PeacockAntony
Posts: 626
Forum Member
✭✭
I am looking at switching from Virgin Media TV to Sky TV, but I keep reading that you need a phone line to get it?
Is there anyway of getting it without a phone line? My dad got his box activated without a phone line for a fee, would I be able to do this?
I do not need a phone line, so don't want to have to pay the extra expense of getting one installed and to have to pay for it when it is not going to get used.
Is there anyway of getting it without a phone line? My dad got his box activated without a phone line for a fee, would I be able to do this?
I do not need a phone line, so don't want to have to pay the extra expense of getting one installed and to have to pay for it when it is not going to get used.
0
Comments
As far as I know u can get Sky installed without the need for a phone line I believe that u can pay a one off charge of something like £25.
People keep posting so, but it's never really been true.
Yes, you can make a £25 'no phone' payment, but it does mean you can't have multiroom, where a phone connection is required.
The OP doesn't have a phoneline. It will cost more than £25 to get a phoneline fitted. That is why he was asking if he could get Sky HD fitted without having a phoneline.
A tiny number of people do seem to 'get away with it', probably because Sky's own installers went through a period of 'not bothering' connecting the phones.
Maybe things are different now, but l had my multi room box unplugged from the phone line for about 3 weeks, while the bedroom was being plastered and decorated, and l got a letter from Sky, warning me to check the phone line and / or plug it back in.
And do you have mutiroom? Because if not, as everybody has said, you don't need to have your Sky box and phoneline connected once your first twelve months (or in reality first five minutes) is up.
The volume of calls regarding CLI charges has rocketed- and regardless of whether Sky have asked them or not, as a major part of the MR T&Cs if a callback was requested, it must be provided. (or the MR sub cancelled)
EDIT:
You *do* need to have the box connected to the phoneline, post 12 months.
You've not made that very clear at all
ONLY for multiroom!
Haha, I'm not James, Rupert or any of the rest of the motley crew!
And yeah, but for any and all boxes on an account with a MR sub.
See "Legalbit" > "General........
And as has been endlessly explained on here, there's no checking of it whatsoever, UNLESS you have multiroom - where the requirement is for all boxes permanently connected.
Perhaps if somebody could point this out to Sky they might get a few more customers.
As you haven't got multiroom he didn't need to.
For a couple of years I never had my Sky+ boxes ( 3 in total) connected to the phone line
I had a 1TB box fitted and was expecting to pay £49 with Free install,this was after contacting JD's office as normal sales would only allow one to be sold at £149 plus £60 install and then JD's office rang my wife and arranged the install but at no time did she request the £49 so I logged onto my account to see if it had been added to my monthly charge
There was an extra £49 on the bill,simply marked as
" Debit Adjustment 28/12/11 - 28/12/11 £49.00 "
As I was in the account a live help request came in,after asking him what the £49 was for he went away and came back and said its because a specific box had not done a call home for 2 years,he was specific by the card number,he said connect up this box,get it to do a call back and only then can he refund
Within in 5 mins I had run a phoneline to the box and did a callback,the livehelp window was open on the laptop and the operator quickly refunded
So either get the phoneline sorted or check your bill,it seems Sky are now once again policing the connection of the phoneline to MR boxes
only 1/3 of multiroom customers are monitored at any one time, and so some people may not have any problems for years.
You can phone Sky to buy a SBO films but they stick an admin charge on top.
Does anyone know whether I can rent a sky+ HD box, possibly with the additional wireless connector box but do not connect a phone line, and still get access to the interactive features (e.g Sky Box office, view my bill etc etc)
PS I'm an existing, single room user.
Thanks!