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HELP!! Dont know where to turn re: VM Superhub / 30MB BB
[Deleted User]
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Had it installed just over a month ago.
Been an absolute DISASTER!
With my old 10MB package & Wireless G Router, I was getting fast Wifi internet in every room of the house, even outside in the car.
Since they've installed the 'Superdud'...I only get Wifi in the room that has the Superhub in it. They rung me with the offer! How I regret accepting it!
Everywhere else, nothing. The kids PS3 no longer connects, our Smartphones lose the signal the moment they walk out of the room...no more Wifi radio signal in the kitchen etc etc
So, I followed the advice on this & the VM forums, and put the Superdud into modem mode, and bought a N+ Wireless router...still no Wifi in the other rooms!!!!
In desperation, Ive gone back to the Wireless G router & Wifi is restored in all rooms.
BUT, can I get VM to take away their monstrosity of a modem/router & give me back my 10MB internet & cable modem?
No idea why I am paying extra per month for less services!
Advice is required & appreciated greatly!
Been an absolute DISASTER!
With my old 10MB package & Wireless G Router, I was getting fast Wifi internet in every room of the house, even outside in the car.
Since they've installed the 'Superdud'...I only get Wifi in the room that has the Superhub in it. They rung me with the offer! How I regret accepting it!
Everywhere else, nothing. The kids PS3 no longer connects, our Smartphones lose the signal the moment they walk out of the room...no more Wifi radio signal in the kitchen etc etc
So, I followed the advice on this & the VM forums, and put the Superdud into modem mode, and bought a N+ Wireless router...still no Wifi in the other rooms!!!!
In desperation, Ive gone back to the Wireless G router & Wifi is restored in all rooms.
BUT, can I get VM to take away their monstrosity of a modem/router & give me back my 10MB internet & cable modem?
No idea why I am paying extra per month for less services!
Advice is required & appreciated greatly!
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Comments
Try changing the channel to a free one or one that is less busy.
Install InSSIDer (from http://www.metageek.net/products/inssider/) and check for free channels and/or strong neighbouring networks.
I also work in modem mode and that functions no differently with my kit and previous router to the old modem except it is faster.
Yes, I had to pay for the upgrade
How do I know what is a good router or not? Logic (and my non-techie mind) tells me that an N router is faster than a G router & an N+ should be faster than both of those!
I thought getting this N+ would be the 'bees knees'!!! Evidently not.
No wifi signal 30 ft away from the router or the Superdud!
Time for you to provide information about this new router - make, model, etc.
Belkin F5D8235-4 v2000 (N+)
http://wikidevi.com/wiki/Belkin_F5D8235-4_v2_(v20xx)
Ive run the above software 3-4 times & Im the only one ever online!
I have changed the Channel, but again the signal doesnt exist in the next room through the walls, but OK upstairs directly above the room with the router - paper thin celings I guess!
Hi Jez. Thanks for replying.
After install, when the Superhub was in all in one router & modem mode, I had exactly the same problems, hence putting it in modem mode only & attaching the old G router to it - when that worked fine, I bought the N+ router, which has given me the same initial problems
Although wife not happy at the new position of router on coffee table!!!
Will tinker more!