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DVD drive not working
Andy Birkenhead
Posts: 13,450
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I have been trying to install some printer software from CD, but the DVD / CD drive has stopped working.
The disc spins round, then stops spinning, but nothing happens.
It is Windows 8 by the way :rolleyes::mad:
The disc spins round, then stops spinning, but nothing happens.
It is Windows 8 by the way :rolleyes::mad:
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I doubt the fact that it's Windows 8 will be relevant.
Is it a laptop or desktop?
Will it play video DVDs or music CDs?
ETA: I see from the other thread that it's a laptop that you've got.
i wouldn't dream of installing printer software from the disk anyway. download it. it'll be more up to date.
Yes, it IS a Laptop.
No, it will not play music CD's or DVD's - Windows 8 won't play them anyway :mad:
Does the drive show an error condition in Device Manager? Have you had a look at Reliability Monitor to see if there are any clues there? Also as the laptop is still under guarantee, have you contacted the company you bought it from?