Just Tweeted by EE. Free data!!
paulker
Posts: 927
Forum Member
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To make up for the problem with our network earlier in the week, we're resetting your #4GEE data counters to zero. Happy Bank Holiday!
I have a week to my billing date, so I better start streaming!!
I have a week to my billing date, so I better start streaming!!
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My billing date is tomorrow.
http://i40.tinypic.com/14958yd.jpg
My thoughts exactly! They don't even update the status page to show a MSO so doubt this has been done to make it up to customers.
Kept thinking I'd somehow bought a data add on.
that happens with everyone, its because of the billing date. they are resetting to 0 not doubling.
Not surprised to be honest, with the problems im having with them at the moment!
Errrrr... thanks for that
I assume he's going to watch it with the extra data he's just got from EE.
Although with a capped data allowance he'd be lucky to get half way through the episode before he runs out of data
What has has been doing to almost run out of data so soon?
Using 4G as an alternative to fixed line broadband probably which should not be an issue for EE with the small numbers using the service presently.
If someone is watching live TV, downloading movies and using ctach up TV services the data can soon mount up. EE are making the cost prohibitive to use 4G as a fixed line alternative but for many that is what the speed will be bought to do.
It really is a hairbrained proposition presently. Expensive data that is limited with the prospect of faster downloads etc although 3G HSPA+ can do pretty much all that 4G does without restrictions (using 3's OnePlan or T-Mobile's Full Monty). The 4G proposition from EE has not been particularly well thought out as a consumer product and hopefully others will have better alternatives when they lauch their 4G services. Sadly, high prices and poor value for money is what customers get when there is no competition and it's a shame 1000s will be trapped in lengthy contracts that don't provide anything like the flexibility that is needed to make sense of 4G.
We also found, even though they are the same CS agents that a call to EE often results in multiple calls back to chase a resolution on an issue - where as on an Orange call the adviser takes ownership of the issue and makes regular contact even if it's just to say "no update yet"