Should phone shops and contracts be clamped down on?
linkinpark875
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Should they have to stop forcing contracts at everybody? You should be able to go in and pay cash for any handset sim free but sadly for top of the range ones they refuse to sell. Not to mention them being pushy they are asking what tariff you use or trying to sell you the wrong phone.
How do phone shops get away with having such bad customer service? I know they get commission but it's no excuse for poor service.
How do phone shops get away with having such bad customer service? I know they get commission but it's no excuse for poor service.
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There are a few smaller groups of shops that still use these underhand "selling" techniques. There is one in our high street that always has smart alec staff outside acting like chuggers, trying to get people to come inside. Seemingly oblivious that Ofcom banned that some time ago.
I agree.
But shops have the right to not sell you things. That's just how it works.
I agree that most retail staff are just after commission and will lie to get a sale. But i don't agree that they HAVE to sell you pay as you go because they don't.
If you want it badly get it online, at least that way you have DSR protection.