No exaggerations 1hr 10 minutes now. It's free from my mob on speaker phone. I tried this morning @ 8.30 but gave up after 30 minutes. I can't hang up now - I'm at the point of no return.
I was in a queue for about 45 mins on their live help once and that was for an upgrade. You would think they would be keen to help when you want to give them money!
Comments
I thought o2 had good customer service?