Home page down?

steven1977steven1977 Posts: 3,968
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Homepage seems to have gone down again just cant access it. Why do we keep getting this problem.

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  • mossy2103mossy2103 Posts: 84,307
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    There seems to be an issue on the VM network, a traceroute gets so far and then times out:
    >tracert [url]www.virginmedia.com[/url]
    
    Tracing route to [url]www.virginmedia.com[/url] [212.250.162.12]
    over a maximum of 30 hops:
    
    <snipped>
    
      7    14 ms    14 ms    23 ms  nrth-bb-1b-ae0-0.network.virginmedia.net [62.253.185.118]
      8    19 ms    14 ms    15 ms  glfd-bb-1a-ae2-0.network.virginmedia.net [212.43.163.177]
      9    23 ms     *        *     gfd-dc-a-ge400.network.virginmedia.net [62.253.188.154]
     10     *        *        *     Request timed out.
     11     *        *        *     Request timed out.
     12     *        *        *     Request timed out.
     13     *        *        *     Request timed out.
     14     *     ^C
    
  • donna255donna255 Posts: 10,138
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    I also have not been able to get on since early this morning.

    Windows did the fix it thing, and said to contact your provider to fix it.
  • davebav50davebav50 Posts: 727
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    Try changing your DNS to 208.67.222.222 / 208.67.220.220
  • Marti SMarti S Posts: 5,771
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    davebav50 wrote: »
    Try changing your DNS to 208.67.222.222 / 208.67.220.220

    How will changing DNS help, the IP address in the traceroute is correct
  • mossy2103mossy2103 Posts: 84,307
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    All working normally now. :)
  • abbabb Posts: 498
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    Talking of virgin media web pages, is anyone one else getting a certificate error message when logging on to webmail.blueyonder.co.uk ?? Have tried on IE9, Firefox and Opera and same ..
  • Marti SMarti S Posts: 5,771
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    abb wrote: »
    Talking of virgin media web pages, is anyone one else getting a certificate error message when logging on to webmail.blueyonder.co.uk ?? Have tried on IE9, Firefox and Opera and same ..

    It ran out on 5th May, guess it wont get fixed till tomorrow.

    With firefox you can click on I understand the risk and add an exception
  • Andy2Andy2 Posts: 11,942
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    Off again here now. It occasionally comes on but slow. What a ballache.:confused:
  • Martin1Martin1 Posts: 8,241
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    This is the reason.
    Anonymous has claimed credit for knocking Virgin Media's website offline in a likely retaliation for the internet service provider's (ISP) compliance with a court order forcing it to block access to The Pirate Bay.

    Virgin was the first ISP to block access after the court order was passed at the end of April, in a move that caused outcry among digital activists claiming the order represented the next stage of internet censorship.
    Virgin Media confirmed that the site had been hit by an attack and was now offline as a result and that Anonymous was claiming credit for the attack.

    "Our website has been the subject of denial of service attacks so we've taken the site offline for a short period of time," a spokesperson said.
    http://www.v3.co.uk/v3-uk/news/2173237/anonymous-claims-virgin-media-website-pirate-bay-blocking-retaliation
  • fat controllerfat controller Posts: 13,757
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    Looks like the email is shot too - wonder if its linked to this

    If it is, why are they only attacking VM and not any of the other ISP's?
  • Andy2Andy2 Posts: 11,942
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    martine93 wrote: »

    Just who do these idiots think they are? Just because they have a gripe about some pirate site they think it's OK to inconvenience millions of users. I thought they were all about 'democracy'?
    Bunch of schoolboy fascists.
  • steven1977steven1977 Posts: 3,968
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    Looks like email is down again.
  • Bandspread199Bandspread199 Posts: 4,889
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    There is a problem in this area too. Download speed less than 1 Mb!!:eek:
  • uniqueunique Posts: 12,367
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    There is a problem in this area too. Download speed less than 1 Mb!!:eek:

    so it's not just me. but i'm getting at least twice that without doing anything really to try and speed it up
  • [Deleted User][Deleted User] Posts: 151
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    I`m still having problems on the Virgin homepage, Glasgow area.
  • GamerGirlGamerGirl Posts: 623
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    The status page for my area says that VM are having intermittent problems with broadband and some problems with email. All to be fixed by Monday 14th.
    We'll see
  • uniqueunique Posts: 12,367
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    i had similar slow speeds last night. it was okay in the morning though. it looked like things were getting a bit better towards late evening, presumably as people went to bed, but the speeds were about 10th of normal
  • [Deleted User][Deleted User] Posts: 971
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    i had a download speed of 0.18 last night. thankfully its all good now
  • uniqueunique Posts: 12,367
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    it was a bit crap earlier this evening but it might have been something else. i just checked before posting this and it's going along nicely. must have been something at the other end
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