Blockbuster - no PS4 or Xbox One.

fastest fingerfastest finger Posts: 12,862
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Blockbuster have gone back into administration and have just confirmed they are unable to fulfil any PS4 or Xbox One pre-orders.

Anyone that has next-gen consoles on order through the frim need to contact the store they ordered at or, if they ordered online, their head office.
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  • brbbrb Posts: 27,405
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    If anyone preordered the PS4 through them and still wants for launch, ShopTo is still saying that their KillZone bundles will be delivered for launch day!

    http://www.shopto.net/product/search/genre/HARDWARE/platform/ps4


    Why would anyone be stupid enough to preorder via Blockbuster anyway :o
  • GARETH197901GARETH197901 Posts: 22,291
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    Blockbuster have gone back into administration and have just confirmed they are unable to fulfil any PS4 or Xbox One pre-orders.

    Anyone that has next-gen consoles on order through the frim need to contact the store they ordered at or, if they ordered online, their head office.

    They now say that refunds have to be put in writing to an head office address,not from the store you bought it from,under no circumstances should you attempt to get a refund from the store

    scary times for anyone who has preordered there
  • cooltvcooltv Posts: 3,517
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    My m8 pre ordered his PS4 from there and I have just gave him the bad news :(
  • [Deleted User][Deleted User] Posts: 565
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    They now say that refunds have to be put in writing to an head office address,not from the store you bought it from,under no circumstances should you attempt to get a refund from the store

    scary times for anyone who has preordered there

    This is disgusting but not a surprise.
    Blockbuster have been spinning around the drain for a long time just like HMV.

    Game (I know I work for them so a little bit biased and things are not always great but we are in a much better position than those two) managed to turn it all around with the online business being the main part that keeps us afloat.

    You would think that deposits would be covered by the government or some kind of mandatory insurance that shops should have who take deposits.
  • GARETH197901GARETH197901 Posts: 22,291
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    This is disgusting but not a surprise.
    Blockbuster have been spinning around the drain for a long time just like HMV.

    Game (I know I work for them so a little bit biased and things are not always great but we are in a much better position than those two) managed to turn it all around with the online business being the main part that keeps us afloat.

    You would think that deposits would be covered by the government or some kind of mandatory insurance that shops should have who take deposits.

    Yeah,my local has had some major renovation work done to it recently to modernise the store(i tend to use the store as im just a luddite that way,i like to browse and buy,lol)
  • fastest fingerfastest finger Posts: 12,862
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    They now say that refunds have to be put in writing to an head office address,not from the store you bought it from,under no circumstances should you attempt to get a refund from the store

    scary times for anyone who has preordered there

    Thanks for the update.

    Lots of people contacting the company on Twitter and Facebook looking for info, including members of staff who say they have no idea what's going on.

    For those seeking pre-order refunds, you need to write to -

    BLOCKBUSTER
    Harefield Place
    The Drive
    Uxbridge
    UB10 8AQ

    Including your name, the branch where the order was made, order number and a copy of the receipt given when the pre-order was placed.

    Hopefully Blockbuster's allocated stock will quickly be distributed between other retailers allowing their customers to get a console elsewhere.

    In the meantime, good luck to all those employees who's jobs are at risk.

    [Despite news reports to the contrary, Blockbuster say they're NOT in administration, but have applied for protection, whilst they seek a buyer. All stores remain open as normal.]
  • Dan27Dan27 Posts: 9,652
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    If the company is in administration, you won't get any money back.

    I'm afraid this is another reminder to only pre-order from the right companies.
  • fastest fingerfastest finger Posts: 12,862
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    Dan27 wrote: »
    If the company is in administration, you won't get any money back.

    I'm afraid this is another reminder to only pre-order from the right companies.

    Earlier news reports seem to be incorrect - they are not in administration but they have applied for protection while they seek a buyer, hence the cancelled pre-orders. Refunds are still currently available.
  • dearmrmandearmrman Posts: 21,434
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    This is disgusting but not a surprise.
    Blockbuster have been spinning around the drain for a long time just like HMV.

    Game (I know I work for them so a little bit biased and things are not always great but we are in a much better position than those two) managed to turn it all around with the online business being the main part that keeps us afloat.

    You would think that deposits would be covered by the government or some kind of mandatory insurance that shops should have who take deposits.

    It's just a shame that the staff lie, well they do in our town. Went in to get GTA V, on day of release, I think Game was selling it for about £44.00. ASDA had it advertised for £39.99, asked if they would price match, only to be told by the staff member at Game that ASDA had sold out. ASDA hadn't sold out as I brought it from there later that day.

    It will be a shame if Blockbuster go, because they do reasonable priced games.
  • GARETH197901GARETH197901 Posts: 22,291
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    Dan27 wrote: »
    If the company is in administration, you won't get any money back.

    I'm afraid this is another reminder to only pre-order from the right companies.

    its not actually in administration the company has applied for protection whilst they find a buyer
  • Banana RamaBanana Rama Posts: 3,158
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    of all the places you could pre-order a ps4 or xbox one from, why on earth would you choose a struggling company like blockbuster...
  • GARETH197901GARETH197901 Posts: 22,291
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    of all the places you could pre-order a ps4 or xbox one from, why on earth would you choose a struggling company like blockbuster...

    probably because you would think you were doing them a favour,helping a struggling company out of the brown and stinky stuff
  • Dan27Dan27 Posts: 9,652
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    its not actually in administration the company has applied for protection whilst they find a buyer

    What do you think Administration actually is?

    http://en.wikipedia.org/wiki/Administration_(insolvency)

    Trading can happen while in administration, but for a process of liquifying stock for creditors.

    Any monies that have been paid for pre-orders of consoles will likely never be paid back as they will go to creditors. This is why there was a big saga over HMV not honouring gift cards when they went into administration a while back.
    probably because you would think you were doing them a favour,helping a struggling company out of the brown and stinky stuff

    That is simply crazy. That would be like buying a house in Dubai because their property market fell off a cliff ages ago.


    If you buy a console, buy it from a strong retailer. Buyer beware should have been lit up in neon lights for the likes of Blockbuster.
  • SpeedloaferSpeedloafer Posts: 2,407
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    Dan27 wrote: »
    What do you think Administration actually is?

    http://en.wikipedia.org/wiki/Administration_(insolvency)

    Trading can happen while in administration, but for a process of liquifying stock for creditors.

    Any monies that have been paid for pre-orders of consoles will likely never be paid back as they will go to creditors. This is why there was a big saga over HMV not honouring gift cards when they went into administration a while back.



    That is simply crazy. That would be like buying a house in Dubai because their property market fell off a cliff ages ago.


    If you buy a console, buy it from a strong retailer. Buyer beware should have been lit up in neon lights for the likes of Blockbuster.

    Buying off blockbuster was not the wisest, but saying "buy off a strong retailer" is foolish. Unless you have the benefit of time travel its all a gamble.
  • Dan27Dan27 Posts: 9,652
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    It's really not.

    Amazon. Asda. Tesco. Those three are getting hundreds of thousands of PS4s allocated for launch by Sony. All three aren't going under anytime soon, all three will get a PS4 to you on launch day.

    All it requires is common sense. You don't pre-order, let alone PAY for a pre-order for a console from a retailer that can go under at any moment.
  • SpeedloaferSpeedloafer Posts: 2,407
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    Dan27 wrote: »
    It's really not.

    Amazon. Asda. Tesco. Those three are getting hundreds of thousands of PS4s allocated for launch by Sony. All three aren't going under anytime soon, all three will get a PS4 to you on launch day.

    All it requires is common sense. You don't pre-order, let alone PAY for a pre-order for a console from a retailer that can go under at any moment.

    You don't know if they are going under or not, unless you have insider knowledge. Look at Game and HMV all fine one day and chaos the next. Are you telling me you knew all along the shit was going to hit the fan with those two retailers? Why were so many people left holding HMV vouchers? Nobody had any idea.
  • Dan27Dan27 Posts: 9,652
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    You don't know if they are going under?

    It's the SECOND time now that Blockbuster have gone into Administration.

    http://www.bbc.co.uk/news/business-21446024
  • SpeedloaferSpeedloafer Posts: 2,407
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    Dan27 wrote: »
    You don't know if they are going under?

    It's the SECOND time now that Blockbuster have gone into Administration.

    http://www.bbc.co.uk/news/business-21446024

    I was referring to Amazon. Asda. Tesco.
  • gothergother Posts: 14,654
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    I can see Game going the same way with the prices they charge.
  • brbbrb Posts: 27,405
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    gother wrote: »
    I can see Game going the same way with the prices they charge.

    Game charge extremely reasonably online. They usually price match with Amazon and if not, it's only marginally more expensive (but Game usually have exclusives etc). GAME in-store usually has some good deals too (just not on newly released stuff - which they do charge a fortune for!).
  • gdjman68wasdigigdjman68wasdigi Posts: 21,705
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    Dan27 wrote: »
    It's really not.

    Amazon. Asda. Tesco. Those three are getting hundreds of thousands of PS4s allocated for launch by Sony. All three aren't going under anytime soon, all three will get a PS4 to you on launch day.

    All it requires is common sense. You don't pre-order, let alone PAY for a pre-order for a console from a retailer that can go under at any moment.

    im glad somebody mentioned Amazon..(waiting nervously and checking open orders every day....:o)
  • gdjman68wasdigigdjman68wasdigi Posts: 21,705
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    gother wrote: »
    I can see Game going the same way with the prices they charge.

    Game are the pits...after last weekend they are finished in my book


    Arkham Origins...i though the game was faulty with all of the freezing issues etc


    when i rang them up to exchange it the idiot on the phone said i would have to video any fault and PROVE TO THEM it was faulty..as no body had complained about any freezing and it must be my 360 or me.


    anyway i told him this is why people go to ASDA because if you have a problem, they dont give you an argument


    sooner Game go, the better, they are a leech on the gaming industry


    probably a bit harsh..but his customer service skills left a lot to be desired

    Blockbuster also wouldnt give me a price for a game over the phone not so long ago, "because they have had too many problems"

    these places dont dont themselves any favours
  • 2dshmuplover2dshmuplover Posts: 8,271
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    Feel sorry for you guys who pre-ordered at Blockbuster.
  • brbbrb Posts: 27,405
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    Feel sorry for you guys who pre-ordered at Blockbuster.

    Presumably though the consoles allocated to Blockbuster will now be distributed to other suppliers? It's a shame that Blockbuster hasn't worked closer with Microsoft and Sony to ensure that those who preordered with Blockbuster are protected at whatever store receives Blockbuster's allocation. Like I said though, ShopTo are still offering launch day PS3s (KillZone bundle only!). I can't see anywhere offering the Xbox Day One Editions though - I imagine that is the bigger kick in the teeth for Xbox fans!
  • gdjman68wasdigigdjman68wasdigi Posts: 21,705
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    Feel sorry for you guys who pre-ordered at Blockbuster.

    Amazon still reckon they can deliver before xmas
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