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YouView YVM 104 error
[Deleted User]
Posts: 1
Forum Member
Have had my YouView box a few months now. Got it as an upgrade with my BT Vision Package, replacing my old BT Vision box. It was working fine, but a couple of weeks ago, it started to report a YVM 104 error whenever I try to access "On Demand" or "BT Vision" content. On the support links it points to it just says restart everything and see if it then works, which it doesn't. The YV settings are showing that it's got a Broadband connection, and my broadband download speed is well over the minimum 3MB. So, I've run out of things to try now, other than spending hours on the phone to BT convincing them to send me a replacement YV box. Anyone else got any ideas, from experience, of how to resolve this YVM 104 error.
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http://bt.custhelp.com/app/answers/detail/a_id/42118/~/error-code-yvm-104-or-yvm-102
It says a bit more than " restart everything and see if it then works"
But , as suggested the Youview forum is your best bet http://community.youview.com/youview
I sorry to hear that you are having problems with your new YouView box. I would like to look into this for you. Please could you send me in your details using the link below?
http://bt.custhelp.com/app/contact_email/c/4951
Thanks
Paddy