Help with Security
jake1981
Posts: 5,715
Forum Member
✭
Please....
I have made a terrible mistake
I needed some help with my ipad and phoned what I thought was Apple support. It turned out not to be.
The thing is I let them have remote access to my iMac and I-pad.
I realised it wasn't Apple when they asked for payment for a 12 month tech support contarct. When I refused , they got annoyed and hung up on me.
I have changed my passwords but I'm not sure whether they will be able to access anything or will have copied whats on my computer, itunes, icloud ?
Is there something else I need to do. Any help would be greatly appreciated
I have made a terrible mistake
I needed some help with my ipad and phoned what I thought was Apple support. It turned out not to be.
The thing is I let them have remote access to my iMac and I-pad.
I realised it wasn't Apple when they asked for payment for a 12 month tech support contarct. When I refused , they got annoyed and hung up on me.
I have changed my passwords but I'm not sure whether they will be able to access anything or will have copied whats on my computer, itunes, icloud ?
Is there something else I need to do. Any help would be greatly appreciated
0
Comments
I didn't install anything ( as far as I know) I clicked on a link which asked me to authorise remote assistance
(Thanks for the advice)
Cheers
Couldn't see anything. Went through recent items and couldn't see anything untoward ( I'm new to Apple devices so haven't any experience of how to look. )
This (should) put my mind at ease. How easy is it to do this ?
Do I need to do it on my i-pad as well which was connected to my i-mac. Also does it affect my i-cloud ?
Sorry for all the questions but i'm not very knowledgable about these things
Just spoke to my sister and she said exactly the same.
Will take this route
(Thanks for the tip)
All sorted out now after speaking with Apple.
(It was a company called i-yogi apparently that are well known to Apple. Nothing they do is illegal but they are nothing to do with Apple)
Panic over