Is there a recovery partition. It is very likely if the laptop hasn't been rebuilt since purchase.
When booting up, repeatedly mash F8 until the menu appears that has safe mode on etc. If there is a recovery partition their may be the option to repair your computer. choose this and follow the instructions.
If not, check on the start menu for any recovery options in the packard bell software
I'm not sure if this helps, but with my Packard Bell to "system restore" from the start button :
click All Programs
click Accessories
click System Tools
click System Restore
In system Restore you have the option of choosing when you want it to restore to.... yesterday, last week or the time when the machine was new.
System restore won't return it to factory settings though, it just resets some of the settings in case of faults. The OP wants to restore to as new I believe.
System restore won't return it to factory settings though, it just resets some of the settings in case of faults. The OP wants to restore to as new I believe.
Oh right, I see what you mean. ( I did say I didn't know if it would help).
From the link in post #5, once you have selected your operating system there is a section ''Learn how to create backup recovery disks'' ... this would be worthwhile doing in case of hard drive failure. Then go ahead and recover from the hidden partition.
Comments
When booting up, repeatedly mash F8 until the menu appears that has safe mode on etc. If there is a recovery partition their may be the option to repair your computer. choose this and follow the instructions.
If not, check on the start menu for any recovery options in the packard bell software
I'm not sure if this helps, but with my Packard Bell to "system restore" from the start button :
click All Programs
click Accessories
click System Tools
click System Restore
In system Restore you have the option of choosing when you want it to restore to.... yesterday, last week or the time when the machine was new.
System restore won't return it to factory settings though, it just resets some of the settings in case of faults. The OP wants to restore to as new I believe.
http://packard-bell-uk.custhelp.com/app/answers/detail/a_id/29925/p/2071%2C3755%2C3806
Just follow the links on that page depending on what method you need.
Oh right, I see what you mean. ( I did say I didn't know if it would help).