system health check
[Deleted User]
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when will we have this feature on sky or is it up and going today?
i live in barnstaple
whos got this system health check
does it work?
can you give me screen shots of this?
how long does this take?
what is it?
why has sky got this on their guide menu?
why would you do it for?
what does it do for your digibox?
please help!!!!
i live in barnstaple
whos got this system health check
does it work?
can you give me screen shots of this?
how long does this take?
what is it?
why has sky got this on their guide menu?
why would you do it for?
what does it do for your digibox?
please help!!!!
0
Comments
System Health Check, for the one hundreth time, is a diagnostic tool from Sky which lets Customer Services look at your box for faults. Only Sky can use it, as a special code is needed. Everyone has this software, including the IDTV.
Tom
how?
thanks
There are a couple of posters on this forum who say they have used it so suggest you try a search
Basically, it just shows your STB make, model, LNB, Telephone Line status and allows you to enter individual channel numbers, which it will then scan and display a signal strength reading code, signal quality reading code and the Transport Stream ID. I don't have Sky+ (yet!) so I don't know what other information, if any, that the Health Check menu would display. There doesn't seem to be any sign that the digibox calls sky back with any kind of info (at least I sure hope not!!!) I'll post up some screenshots of the various menu screens of it tomorrow if anyone is interested?
Definitely.
1. The familiar indicent code screen:
http://img170.imageshack.us/img170/1240/screen1ok3.jpg
2. The main, basic tests screen. This screen appears straightaway, upon entry of the correct PIN and displays some basic diagnostic information. From this screen, you can choose advanced diagnostics (see next capture), reset the LNB on your dish (presumably this powers off and then back on the LNB) or have the digibox retest (for example, to check problems with the signal such as rapidly fluctuating levels):
http://img471.imageshack.us/img471/9900/screen2vg1.jpg
3. The more advanced test menu. This lets you enter the number of any channel on your Sky EPG, and after a few seconds delay, the box will display a strength reading, quality reading and the Transport Stream ID of the particular transponder carrying that channel:
RTE One:
http://img143.imageshack.us/img143/6654/screen3nu9.jpg
Channel 4:
http://img180.imageshack.us/img180/843/screen4vs3.jpg
Just for reference, here's my STB info:
Signal:
http://img177.imageshack.us/img177/166/screen5fr7.jpg
Hardware/EPG:
http://img177.imageshack.us/img177/518/screen6xt0.jpg
As I mentioned before, I should hopefully have grabs of the Sky+ Health Check menu by this weekend!
When you're in the Manual Control menu, three dashes appear until you put in the EPG number after which three dashes appear in the bottom 3 lines, until after 10 seconds or so.
Also, the infotext/colour button options at the bottom of the screen does not appear while a test is in progress. Plus, the only way to get out of the System Health Check menu is by repeatedly pressing "Back Up" - pressing any of the four Sky Guide don't work.