Interactive Services Not Available

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• chrisjr Posts: 33,282

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  22/04/13 - 17:24 #2

  I take it you mean the telly is connected to your broadband router, don't think that TV has a modem built in.
  
  And it has nothing to do with that connection anyway. The red button services on Freeview (if that is what you are using) are entirely within Freeview. If you want to watch the alternative snooker stream just dial up channel 301 as that is effectively what pressing red then selecting the snooker feed does. And in many cases it's a lot quicker than going via the red button!

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• [Deleted User] Posts: 185

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  22/04/13 - 17:28 #3

  Sorry, should have said I haveSky + HD and that is what I am watching.

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• chrisjr Posts: 33,282

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  22/04/13 - 17:38 #4

  Ah right. Not so easy on Sky as the channel is hidden. It seems the standard advice is to try re-booting the Sky box initially if the Red button doesn't work and see what happens.

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• [Deleted User] Posts: 185

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  23/04/13 - 05:28 #5

  This was fixed by Sky who found that the necessary software had not been downloaded when I first had my Sky+ HD about two months ago.

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• JulesandSand Posts: 6,012

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  23/04/13 - 23:34 #6

  I had trouble with this today on the red button on Sky HD. When I pressed the button to 'Select Table' it took me to one table without the choice of the other - not the table I wanted to watch I might add!

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