log in , then my plan, plan features, and you should see options that you can expand 'add services' and there should be the option to tick a box for 'remove content lock' within the options (click the arrow on each to drop down the options)
EDIT so sorry ignore that; log in to my tmobile and 'Click on My Phone on the left hand menu.
from the dropdown box at Content Lock select "remove" then press "set"
Comments
EDIT so sorry ignore that; log in to my tmobile and 'Click on My Phone on the left hand menu.
from the dropdown box at Content Lock select "remove" then press "set"
have you input your make of phone? the other option is to call 1818 but you need a credit card to V your age