Should I move to Plusnet?
PorkchopExpress
Posts: 5,534 Forum Member
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I currently have the woeful Sky Connect broadband product and my contract is up in a few months.
I absolutely hate Sky Connect. It's so slow for so much of the day and the traffic management means things take forever to download. Often, I can't even play the PS3 online.
I get "up to 8 meg" supposedly. Occasionally I get about 6meg, but often, 1meg.
I searched on BroadbandChoices.co.uk and Plusnet have a "Truly Unlimited" product which clearly states no traffic management and up to 16meg for my postcode.
However, I know nothing about Plusnet. Any opinions welcome. Cheers.
I absolutely hate Sky Connect. It's so slow for so much of the day and the traffic management means things take forever to download. Often, I can't even play the PS3 online.
I get "up to 8 meg" supposedly. Occasionally I get about 6meg, but often, 1meg.
I searched on BroadbandChoices.co.uk and Plusnet have a "Truly Unlimited" product which clearly states no traffic management and up to 16meg for my postcode.
However, I know nothing about Plusnet. Any opinions welcome. Cheers.
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Comments
My dad's partner is on Plusnet and AFAIK hasn't ever had any problems.
But as KJ said, there are a fair few threads on here already, which you might want to look at.
I've thought about changing myself, but last time I asked, you could only make 5 hours of international calls/month in your allowance, when you pay a extra fiver a month for the unlimited any time calls package. Also on a personal note, Sky have finally given me my £30 refund for calls made to the USA, though I had to be persistent, so I'm sticking with them for now.
exchange. After the experiences I've had with my ADSL2 in the past week, with constant drop-outs caused by
a fault on the creaking (several decades old) copper cabling between my home and the BT exchange, those
ancient copper wires cannot cope with today's internet. ADSL2 doesn't cut the mustard any longer!
I'm looking to switch to FTTC in the near future, and since Telefonica UK (O2/BE) are still dragging their feet
on deciding if they're going to launch an FTTC service, after looking at all my available options, and with my
own current situation (long story) it looks like Plusnet are the very likely to be getting my custom soon.
I'm holding on to hope that maybe one day we'll have 4G in the home.
Tbh they are probably waiting the 4G auction outcome. If they win and then fully partner with Vodafone, they'll probably do packages like EE did.
Try Voipcheap.com for internation calls. You can use your own landline phone by putting both number into the request screen and it connects you both up.
For the OP:
Plusnet (a subsidiary of BT) give a good service without any extra marketing and the support staff speak English!
The only thing I'd say is that the supplied wireless adsl modem might not be the best but you can always use your own if you prefer.
Ditto, while I had no problem with Sky BB I wasn't paying a premium for line rental and service when the TV went.
Move to Plusnet went fine though. We were off for a day before things fired into life. Much better than the 10 days $ky quoted in our cancellation e-mail, but if you are coming to Plusnet from another BT product then you will not have this.
It's great being back on a BT product as I can use my own router and have a lot more choice when fibre comes to our exchange in March.
Plus if you can convince a few friends to join you get monthly referral rates to reduce your bill.
Anyway it's "Reet honest broadband from Yorkshire" what more could you want?
Phoned Sky last night to get my mac code, was expecting to be kept on the phone for ages while somebody begged me to stay but apparently my code will be sent out within 2 days!
I have been having issues with my connection lately, spent 15 minutes on hold the other night to them, when the music finished I thought I was in luck but no...I was cut off. Happened twice. Was on the phone for a total of an hour, to be told that an engineer would be calling me back. Three days later I am still waiting.
I did exactly the same over a year ago & never looked back since.
Only had 1 instance of very temporary BB loss in 14 months but their customer service is the best I've ever encountered.
Currently haggled a deal worth £5.99 a month for the 60GB (more than adequate) limit.
Even better if you pay the 12 months line rental (which,cost me £113.88 before the price-rise) upfront.
I'd recommend anyone considering switching their BB to seriously consider using Plusnet.