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How long does it take for second class mail to reach its destination?


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Old 01-12-2009, 14:31
Vodka_Drinka
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Im waiting for my graduation photographs to arrive. They were sent out via royal mail on Friday apparently, second class but I still havent received them and Im starting to panic that they have been lost

I know first class usually arrives the next day, but second class is meant to be the day after isnt it? Its been nearly five days since it was sent and other people have received theirs!

I really dont trust the royal mail as they have lost things of mine before and im annoyed that the photo company sent them second class, rather than first or recorded delivary.

How much longer should I wait before getting onto the RM?
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Old 01-12-2009, 14:47
Keefy-boy
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im annoyed that the photo company sent them second class, rather than first or recorded delivary.

How much longer should I wait before getting onto the RM?
presumably you have paid for these photos and for them to be sent you you,so it is the responsibilty of the photo company to get them to you. you have no commercial relationship with Royal Mail in this, they do. Get on to the photo company and let them deal with RM. Or print off some more and courier them to you!
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Old 01-12-2009, 14:55
Sigurd
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According to Royal Mail, "Second Class mail aims to deliver your letter or packet by the third working day after posting, including Saturday."

Now that should probably have been today, but Second Class doesn't offer any guarantee as to delivery date, so I think it's too early to be panicking. You'll probably get your pictures tomorrow.

A bit cheapskate of the photographers to send your pictures by Second Class mail, though, since you probably paid quite a lot for them.
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Old 01-12-2009, 14:57
Vodka_Drinka
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presumably you have paid for these photos and for them to be sent you you,so it is the responsibilty of the photo company to get them to you. you have no commercial relationship with Royal Mail in this, they do. Get on to the photo company and let them deal with RM. Or print off some more and courier them to you!
Yes I did pay for them, they cost 40. I have rung them today and they said they should be with me any day now.

Surely if the Royal Mail have lost them its their fault. Not the photo companies? Even though they should have been sent first class imo.

Anyway, how long does second class take to arrive?
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Old 01-12-2009, 14:59
Vodka_Drinka
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According to Royal Mail, "Second Class mail aims to deliver your letter or packet by the third working day after posting, including Saturday."

Now that should probably have been today, but Second Class doesn't offer any guarantee as to delivery date, so I think it's too early to be panicking. You'll probably get your pictures tomorrow.

A bit cheapskate of the photographers to send your pictures by Second Class mail, though, since you probably paid quite a lot for them.
Deffo! I was really shocked when they told me they'd only been sent 2nd class! They charged us enough for the bloody things! I had assumed they'd be sent recorded delivary or via a proper courier service. Apparently the package they come in is pretty big as well so they'll need signing for.
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Old 01-12-2009, 15:03
FearFactor
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Yes I did pay for them, they cost 40. I have rung them today and they said they should be with me any day now.

Surely if the Royal Mail have lost them its their fault. Not the photo companies? Even though they should have been sent first class imo.

Anyway, how long does second class take to arrive?
It may well be RM's fault that the photos have been lost (if they have) but your contract is with the photo company to provide you with your graduation photos, which you have paid for. It is up to the company to provide you with another set of pictures & if necessary pursue RM for an explanation/compensation (which is unlikely to be given as RM will say the photo compant should have sent them special delivery so insured).

Hope this helps.
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Old 01-12-2009, 15:05
Keefy-boy
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Surely if the Royal Mail have lost them its their fault. Not the photo companies? Even though they should have been sent first class imo.
there was a thread about this last week! you have paid the photo company to deliver the photos. whoever they chose to subcontract that to is their business, it's not your problem, and it's their business to sort any problems out with their chosen deliverer.

As Sigurd said though, I wouldn't panic too much yet, it starts to get quite busy for postie around now. And presumably if the worst comes to the worst more prints could be made.
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Old 01-12-2009, 15:13
Vodka_Drinka
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It may well be RM's fault that the photos have been lost (if they have) but your contract is with the photo company to provide you with your graduation photos, which you have paid for. It is up to the company to provide you with another set of pictures & if necessary pursue RM for an explanation/compensation (which is unlikely to be given as RM will say the photo compant should have sent them special delivery so insured).

Hope this helps.
Yes it does help.

I cant believe that these photographs have only been sent second class. I know Royal Mail get a lot of flack, and I dont want to start yet another thread attacking them. But it is pretty hit and miss with them, some things arrive quickly, others take ages.
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Old 01-12-2009, 15:20
Sigurd
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Yes it does help.

I cant believe that these photographs have only been sent second class. I know Royal Mail get a lot of flack, and I dont want to start yet another thread attacking them. But it is pretty hit and miss with them, some things arrive quickly, others take ages.
Mind you, Royal Mail can be a convenient scapegoat for less than efficient companies: if you represent a company that hasn't bothered to send out an order promptly, it can be very useful to say, "Oh, it must have been delayed in the post." No doubt some of the time that can be true, but I suspect that quite often it isn't.
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Old 01-12-2009, 15:22
Vodka_Drinka
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Mind you, Royal Mail can be a convenient scapegoat for less than efficient companies: if you represent a company that hasn't bothered to send out an order promptly, it can be very useful to say, "Oh, it must have been delayed in the post." No doubt some of the time that can be true, but I suspect that quite often it isn't.
Yes thats true. It will be interesting to see if they do say that if the photo's dont arrive.
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Old 01-12-2009, 17:25
bubbsy
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Amazon despatched a parcel to me by RM second class on Thursday, and I received it yesterday.
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Old 03-12-2009, 14:46
chrisw99
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Royal Mail is just so strange in the christmas run up.

I ordered a DVD from Amazon to my work address last Monday and it arrived last Friday (posted from the Amazon Jersey address)

A colleague ordered a DVD to work from Amazon on the Tuesday and his arrived on the Thursday. They were both sent from and to the same addresses, yet the one posted a day later arrived a day earlier. Explain that one to me!

I also just had a first class letter posted to me take 8 days.

There's nowt you can do but sit and wait.
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Old 03-12-2009, 15:01
Vodka_Drinka
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Panic over. My photo's arrived this morning.
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Old 03-12-2009, 15:37
Sigurd
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Panic over. My photo's arrived this morning.
Good. Glad to hear it. They took their time, though!
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Old 03-12-2009, 18:03
gemma-the-husky
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i eould have thought something as important as this would have been sent recorded delivery, so its traceable and insured.

however, as other posters have said - if the senders had the negs, they could just reprint them anyway - and presumably they find second class and reprinting occasional lost packages, cheaper than insured first class post
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Old 04-12-2009, 08:27
I love Ellie
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I used to share a flat with a postwoman who worked in the sorting office. Her and her postie mates told me it works like this.

First class mail is sorted first.
Once that's sorted, second class mail is then sorted.
Once the second class is done, junk mail (effectively third class) is then sorted.

However, if whilst sorting second class, a new delivery of first class arrives, second class sorting is stopped and the new first class is sorted - not suprising as it has priority.

I guess this means that theoretically, second class may never reach you if the volumes of first class are sufficient to suspend second class sorting.
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Old 04-12-2009, 08:45
carax
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Second class used to be 2 days for delivery but I have been told by the Post Office to allow up to a week.

Glad you got your photos okay though; hope they were worth the wait!
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Old 04-12-2009, 10:17
Keefy-boy
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i eould have thought something as important as this would have been sent recorded delivery, so its traceable and insured.
they were by the sound of it just prints so easily reproduced if necessary and the insurance value would not be very much.
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