[Big-les]

Originally Posted by BBCi Tech Team

.....

For those interested, we currently believe the cause of the initial problem spotted on the Humax 9200T was a firmware issue on the Humax 9200T which was only triggered when we added a some new code aimed at HD boxes. The code itself was valid and correct, and should have been ignored by all SD devices, however the latest Humax firmware just didn't seem to like one particular line of the code, and that one line triggered the problems.
.....

Andrew

Andrew,

Thanks for the feedback, presumably you have passed this information on to Humax?

[mrfreeview]

Originally Posted by BBCi Tech Team

Hello Ericy -

We have a few Sony VTX-D800U's in the office and they all seem to be working perfectly. Would you be able to tell me which software version the box has? You can find this out by pressing MENU on your remote, then select "Technical Information" followed by "Manufacturer Information"? The latest version should be either v1.15.01u or v1.15.01z.

Andrew

I've had this with one of my three VTX-D800Us at DSO of Sandy Heath after I'd done a rescan - BBC4 kept switching to BBC1 on one STB. But all 3 STBs at the latest software.

The cure: you need to get the STB into an engineering mode so that you can default it back to day 1 config. (don't worry it doesn't put the software back - just the config!)

Green Button on the remote to power up the STB

Then Press "left, right, yellow, blue, menu... then select technical information > manufacturer information"

2 new options appear RED = Default and GREEN = Color Bars

Press RED the box defaults and powers down - Power up again on the remote and its back to 'as it was out of the box when new'

The tricky bit is getting the speed of the button pressing right so as to get the STB into Engineering mode, otherwise the request is ignored.

[RileyM]

Originally Posted by BBCi Tech Team

...we added a some new code aimed at HD boxes. The code itself was valid and correct, and should have been ignored by all SD devices, however the latest Humax firmware just didn't seem to like one particular line of the code, and that one line triggered the problems.

If i may ask, what was the code for HD boxes? What does it do/change?

[ericy]

Originally Posted by mrfreeview

I've had this with one of my three VTX-D800Us at DSO of Sandy Heath after I'd done a rescan - BBC4 kept switching to BBC1 on one STB. But all 3 STBs at the latest software.

The cure: you need to get the STB into an engineering mode so that you can default it back to day 1 config. (don't worry it doesn't put the software back - just the config!)

Green Button on the remote to power up the STB

Then Press "left, right, yellow, blue, menu... then select technical information > manufacturer information"

2 new options appear RED = Default and GREEN = Color Bars

Press RED the box defaults and powers down - Power up again on the remote and its back to 'as it was out of the box when new'

The tricky bit is getting the speed of the button pressing right so as to get the STB into Engineering mode, otherwise the request is ignored.

Thanks very much for this! I'll try it next time I'm in touch with my parents!

Will report back.
E

[Catbed]

Originally Posted by RileyM

If i may ask, what was the code for HD boxes? What does it do/change?

Probably makes it change to the BBC1 HD channel

[telecat]

Looking at what been happening I'd say it's the Green button Service where you can "book" a program from the Trailer.

[JAK99]

Think I've got a new associated issue this afternoon.
The 9200 is booting up to BBC2 and instantly locking up. It is not possible to change channels, play a recording or anything.
It was fine when it was put in standby around 2pm, but not now. Is it another MHEG issue, or is it just me?

John

[Martin Liddle]

Originally Posted by JAK99

Is it another MHEG issue, or is it just me?

Try removing the aerial lead and starting it withthe aerial disconnected. If this gives you control do a reset to defualt settings then power down, reconnect the aerial start it up and do another reset to default settings.

[JAK99]

Originally Posted by Martin Liddle

Try removing the aerial lead and starting it withthe aerial disconnected. If this gives you control do a reset to defualt settings then power down, reconnect the aerial start it up and do another reset to default settings.

Thanks for that suggestion.

I started as you suggested by disconnecting the aerial lead and rebooting. That did give full control again. Rather than a do the default setting I changed it to ITV then reconnected the aerial lead. ITV came on OK and It gave a message for a moment saying channel not available, then after a few seconds it was all back to normal.
If it goes awry again I'll do the default setting but for now I'll see how it goes.
I was able to go to BBC channels and they seemed OK. Later I'll put it into standby and try another reboot when others aren't watching it (and having made a note the timers that have been set in case they get lost on a default setting).
Thanks,
John

[BBCi Tech Team]

Originally Posted by RileyM

If i may ask, what was the code for HD boxes? What does it do/change?

It's for the Freeview version of our internet delivered homepage - this allows people with supported devices (currently just one Sony PVR, but more coming soon) to access BBC iPlayer through the red button.

There are some blog posts that might tell a little more.
http://www.bbc.co.uk/blogs/bbcintern..._homepage.html
http://www.bbc.co.uk/blogs/bbcintern...tv_update.html

Andrew

[Daxxie]

sorry to dig up an old thread but i've been having this program also, i just thought it was my tv dieing. The problem is i dont have a Humax pvr digital box but instead it seems my panasonic viera tv has this problem on its built in digital. I hope someone can help as i am now getting slightly peeest off.

[gomezz]

TBH you would be better of starting a new thread in the TV sub-forum.