Help needed - Sky magic eye on a new Sky+ HD box |
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#1 |
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Forum Member
Join Date: Apr 2012
Posts: 6
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Help needed - Sky magic eye on a new Sky+ HD box
I bought a new Sky+ HD box as a family Xmas present to replace an ordinary sky digibox.
I had an existing ‘magic eye’ for the digibox which worked perfectly for the last 10 years in the bedroom. When I set the new box up the magic eye initially worked but then started to work only intermittently. I managed to borrow another magic eye and it had the same problem. The curious thing is the magic eye seems to work perfectly at almost all times of the day EXCEPT the morning. I’ve done tests where I’ve tested it throughout the day and it works fine – gone to bed , wake up in the morning and it refuses to work. Even when it doesn’t work the red power LED is on on the coaxial connection and the eye itself flickers when the buttons are pressed on the remote. I’ve tested it connected directly to the Sky + box and at a junction in the attic and it works from both locations. I've tried changing the RF channel and I've also tested it in the presence / absence of a mobile phone with no effect. There are no other devices in the bedroom or adjacent which could interfere. I’ve also shortened the cable between the Sky + box and the bedroom as much as possible just in case this was a problem and redone / replaced all connections along the line. Just to clarify the RF2 output is switched on in the Sky + box through the installers menu and I bought a new Sky + remote for the bedroom. Anyone any ideas? |
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#2 |
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Inactive Member
Join Date: Sep 2005
Posts: 16,389
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Have you tried moving the location of the Magic Eye?
Is the sunlight blinding the Magic Eye in the morning? My mums Sky+HD box has problems with sunlight in the morning, if we close the curtains over slightly to shade the front of the box it works properly. |
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#3 |
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Forum Member
Join Date: Apr 2012
Posts: 6
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Thanks for the reply.
Light not a problem as we have timber shutters on the windows which are closed in the morning. I will try moving the eye around anyway just to see if it makes a difference. |
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#4 |
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Forum Member
Join Date: Aug 2007
Location: Belfast, Northern Ireland
Services: Sky+HD Ent+ & Sports Pack, Sky Talk, Virgin BB
Posts: 3,706
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Weird! I don't have my Magic Eye running to another room, it just means we can change the channel of the Sky box which is in a cupboard under the TV....but I swear sometimes when we switch the box on that it takes a while for the magic eye to "wake up". Just after switching on, it doesn't recognise remote presses....give it 30 secs to a minute and it works perfectly. Have you tried going to switch the box on and then trying it?
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#5 |
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Forum Member
Join Date: Apr 2012
Posts: 6
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Have to admit we don't ever switch our box off.
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#6 |
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Forum Member
Join Date: Apr 2006
Location: North Derbyshire
Posts: 34,059
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Almost all magic eye problems are due to poor connections in the cabling - specifically coax plugs not soldered or crimped.
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#7 |
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Forum Member
Join Date: Mar 2009
Posts: 56
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Probably the result of IR radiation from the TV: many LCD and particularly plasma TVs emit a lot of radiation for a couple of minutes after being switched on, which block the magic eye. The further away from the TV screen the eye is placed, the less likely it is to pick up the interference.
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#8 | |
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Forum Member
Join Date: Apr 2012
Posts: 6
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Quote:
Also I don't even have a coax plug in the bedroom. I ran the coax cable down the conduit, knocked out the coax connection on the socket, carried the cable through unbroken directly into the back of the TV. |
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#9 |
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Forum Member
Join Date: Feb 2010
Posts: 954
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#10 | |
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Forum Member
Join Date: Aug 2007
Location: Belfast, Northern Ireland
Services: Sky+HD Ent+ & Sports Pack, Sky Talk, Virgin BB
Posts: 3,706
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Quote:
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#11 | |
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Forum Member
Join Date: Apr 2012
Posts: 6
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Quote:
This allowed me to have one break less in the coax cable coming from the SKY + box. |
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#12 | |
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Forum Member
Join Date: Apr 2006
Location: North Derbyshire
Posts: 34,059
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Quote:
As I said befiore, this is massively the most common cause of magic eye problems. |
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