[steven1977]

Homepage seems to have gone down again just cant access it. Why do we keep getting this problem.

[mossy2103]

There seems to be an issue on the VM network, a traceroute gets so far and then times out:

>tracert www.virginmedia.com

Tracing route to www.virginmedia.com [212.250.162.12]
over a maximum of 30 hops:

<snipped>

  7    14 ms    14 ms    23 ms  nrth-bb-1b-ae0-0.network.virginmedia.net [62.253.185.118]
  8    19 ms    14 ms    15 ms  glfd-bb-1a-ae2-0.network.virginmedia.net [212.43.163.177]
  9    23 ms     *        *     gfd-dc-a-ge400.network.virginmedia.net [62.253.188.154]
 10     *        *        *     Request timed out.
 11     *        *        *     Request timed out.
 12     *        *        *     Request timed out.
 13     *        *        *     Request timed out.
 14     *     ^C

[donna255]

I also have not been able to get on since early this morning.

Windows did the fix it thing, and said to contact your provider to fix it.

[davebav50]

Try changing your DNS to 208.67.222.222 / 208.67.220.220

[Marti S]

Originally Posted by davebav50

Try changing your DNS to 208.67.222.222 / 208.67.220.220

How will changing DNS help, the IP address in the traceroute is correct

[mossy2103]

All working normally now.

[abb]

Talking of virgin media web pages, is anyone one else getting a certificate error message when logging on to webmail.blueyonder.co.uk ?? Have tried on IE9, Firefox and Opera and same ..

[Marti S]

Originally Posted by abb

Talking of virgin media web pages, is anyone one else getting a certificate error message when logging on to webmail.blueyonder.co.uk ?? Have tried on IE9, Firefox and Opera and same ..

It ran out on 5th May, guess it wont get fixed till tomorrow.

With firefox you can click on I understand the risk and add an exception

[Andy2]

Off again here now. It occasionally comes on but slow. What a ballache.

[martine93]

This is the reason.

Anonymous has claimed credit for knocking Virgin Media's website offline in a likely retaliation for the internet service provider's (ISP) compliance with a court order forcing it to block access to The Pirate Bay.

Virgin was the first ISP to block access after the court order was passed at the end of April, in a move that caused outcry among digital activists claiming the order represented the next stage of internet censorship.

Virgin Media confirmed that the site had been hit by an attack and was now offline as a result and that Anonymous was claiming credit for the attack.

"Our website has been the subject of denial of service attacks so we've taken the site offline for a short period of time," a spokesperson said.

http://www.v3.co.uk/v3-uk/news/21732...ng-retaliation

[fat controller]

Looks like the email is shot too - wonder if its linked to this

If it is, why are they only attacking VM and not any of the other ISP's?

[Andy2]

Originally Posted by martine93

This is the reason


http://www.v3.co.uk/v3-uk/news/21732...ng-retaliation

Just who do these idiots think they are? Just because they have a gripe about some pirate site they think it's OK to inconvenience millions of users. I thought they were all about 'democracy'?
Bunch of schoolboy fascists.

[steven1977]

Looks like email is down again.

[Bandspread199]

There is a problem in this area too. Download speed less than 1 Mb!!

[unique]

Originally Posted by Bandspread199

There is a problem in this area too. Download speed less than 1 Mb!!

so it's not just me. but i'm getting at least twice that without doing anything really to try and speed it up

[sebastion]

I`m still having problems on the Virgin homepage, Glasgow area.

[GamerGirl]

The status page for my area says that VM are having intermittent problems with broadband and some problems with email. All to be fixed by Monday 14th.
We'll see

[unique]

i had similar slow speeds last night. it was okay in the morning though. it looked like things were getting a bit better towards late evening, presumably as people went to bed, but the speeds were about 10th of normal

[killthedirector]

i had a download speed of 0.18 last night. thankfully its all good now

[unique]

it was a bit crap earlier this evening but it might have been something else. i just checked before posting this and it's going along nicely. must have been something at the other end