[mac2708]

Reading from the top left of the interface
Create Mail - Reply - Reply All - Forward - Send/Receive
http://www.winsupersite.com/content/...ff_mail_01.jpg

[mac2708]

Correction to the above

Video here http://wm.microsoft.com/ms/woh/mail.wmv

[welshsarah]

mine nothing like that going to see i my neighbour can help me tomorrow.. thanks everyone

[Daedroth]

Originally Posted by welshsarah

mine nothing like that going to see i my neighbour can help me tomorrow.. thanks everyone

I hope you can explain it better to them than you have here.

[mac2708]

Originally Posted by welshsarah

mine nothing like that going to see i my neighbour can help me tomorrow.. thanks everyone

Have you got Windows Mail or Windows Live Mail?

You said in post 21 "... i donwnloaded windows mail..."

Help on Live Mail here http://www.dummies.com/how-to/conten...live-mail.html

[welshsarah]

you know the toor bar acroos the top says create mail, delete etc i havent got none of that

thank you for link

[mac2708]

Which mail program do you have and where did you download it from?
Have actually got Windows Mail or Windows Live Mail or something else?

Everyone is trying to help but clear, concise facts would help and any questions asked answered clearly. The question I asked about Internet Explorer still remains unanswered.
Members can only help/give advice if correct information is given or, at best, try to second-guess (wrongly so it seems)

[welshsarah]

Im using windows 7 but going through on google chrome ?
I noticed I already had windows mail downloaded
I did everything which I did with the pop address ( if that is right )
emails download brilliant but the thing Is I been trying to send emails and also reply to emails when I do this nothing happens at all... do I delete windows mail and try again ?

Just checked it's windows Live mail

[plugs13amp]

Originally Posted by welshsarah

you know the toor bar acroos the top says create mail, delete etc i havent got none of that

can you see the File, Edit, View, Tools, Help, menus immediately below the Window Title ? If you can, then click on View, then click on Layout in the menu that drops down. In the Basic section at the top, check that there is a tick beside Toolbar. If there isn't, click it to show the tick, and click OK at the bottom. This controls whether you see the Create mail, Reply, Reply All, etc buttons or not.

[max99]

Originally Posted by welshsarah

I been trying to send emails and also reply to emails when I do this nothing happens at all... do I delete windows mail and try again ?

Just checked it's windows Live mail

When you create a new email, you should see a big 'Send' button to the left of the 'To' and 'Subject' boxes. When you click this, the email should be sent automatically. Try sending an email addressed to yourself. As soon as you click the Send button, look at the small progress message at the bottom right corner of the screen. What does it say?

If the problem is simply that you can't see the relevant menus and buttons, right-click anywhere on the bar to the right of Home / Folders / View / Accounts. Ensure 'minimize the ribbon' is unticked.

[mac2708]

Originally Posted by welshsarah

I did everything which I did with the pop address ( if that is right )
emails download brilliant but the thing Is I been trying to send emails and also reply to emails when I do this nothing happens at all... do I delete windows mail and try again ?

Just checked it's windows Live mail

Seems that it *might* (?) be a problem with the server configuration if mail is being received but cannot be sent.

At the risk of stirring up a hornet's nest IMHO Windows Live Mail is more confusing/complicated than it ought to be - some others think the same
http://email.about.com/u/r/od/window...mail_deskt.htm

Whilst I wouldn't necessarily advise uninstalling Live Mail yet, it may be worth a try with Thunderbird (as suggested by an earlier poster) which is much more straightforward and (usually) configures the servers automatically.
Simply follow the prompts, enter your e-mail address and password and it configures the servers for you. Then you're good to go
http://www.mozilla.org/en-US/thunderbird/

[rasbo]

download a free program called incredimail beats other email clients hands down.


http://www.incredimail.com/english/splash.aspx

[NewWorldMan]

Originally Posted by mac2708

At the risk of stirring up a hornet's nest IMHO Windows Live Mail is more confusing/complicated than it ought to be - some others think the same
http://email.about.com/u/r/od/window...mail_deskt.htm

Whilst I wouldn't necessarily advise uninstalling Live Mail yet, it may be worth a try with Thunderbird (as suggested by an earlier poster) which is much more straightforward and (usually) configures the servers automatically.

If the OP is used to Outlook Express then since WLM is just an upgraded OE in theory they should find it more familiar.

I use WLM myself. It's by no means perfect but it's good enough for me.

[mac2708]

Originally Posted by rasbo

download a free program called incredimail beats other email clients hands down.


http://www.incredimail.com/english/splash.aspx

A simple, easy client and a doddle to setup which, from experience, many non-techy (and techy ones too) PC users enjoy using.

If you do try it though a word of warning.
Do NOT accept 'Recommended Settings' as it will attempt to change your homepage and default search engine (unless you want it to do this)
Select 'Custom Installation and untick the boxes

[welshsarah]

thank you everyone
what was wrong i was having big problems with desk top computer just phoned up pc pal they coming monday so fingers crossed everything be done

[mac2708]

I hope all goes well but it's a shame you're having to pay "Prices from just £49" (and we know what 'from' means') for what *may* be a configuration glitch
Good luck.

[welshsarah]

Mac thank you my father is going to be with me when they come
last time i had pc pal it was £40 per hour

[mac2708]

Post, if you can,what the problem was and the solution

[welshsarah]

sure i will and see the price to... i post after they picked me up from the floor lol

[welshsarah]

Pc Pal has been cost £75 for 2 hours he didn't even know what was wrong he had to re start it all
so now i got the pleasure of mucking about putting all settings right
I got avg on the computer do i need zone alarm to ?

[mac2708]

Originally Posted by welshsarah

Pc Pal has been cost £75 for 2 hours he didn't even know what was wrong he had to re start it all
so now i got the pleasure of mucking about putting all settings right
I got avg on the computer do i need zone alarm to ?

Only one antivirus program should be installed
What exactly have you got installed at the moment - AVG and Zone Alarm do various versions of their programs - both free and paid for - which have different components.

Is your email working??

[welshsarah]

emails are now working on the desk top now thanks

on desk top I just got avg
but on the laptop I got avg and zone alarm

[whoever,hey]

You cant have both avg and zone alarm. They will cause conflicts and slow your machine down.

[welshsarah]

which do you think i should keep

[Orbitalzone]

If Zonealarm is just the firewall version and AVG is the antivirus then you can have both.

Whether you really need Zonealarm firewall if using Vista or Win7 is debatable but no doubt others will voice their opinion on this.