[bobcar]

Originally Posted by Nigel Goodwin

No, just like a car they pay you the current market value of the set.

Ouch.

[AlanO]

Originally Posted by Nigel Goodwin

No, just like a car they pay you the current market value of the set.

That's not true. Most policies sold by the multiples are like for like not depreciated value. It only becomes a problem if the failed product had a specific feature which isn't available any longer.

[Nigel Goodwin]

Originally Posted by AlanO

That's not true. Most policies sold by the multiples are like for like not depreciated value. It only becomes a problem if the failed product had a specific feature which isn't available any longer.

The first, and largest extended warranty company is D&G, and as with pretty well all insurances they depreciate the value of the product.

They may be some warranties which specifically state "new for old" - but you need to read the policy to make sure.

[JulesandSand]

Just to update the thread - I spoke to the engineer at the Sony Centre - the TV showed 2 error codes apparently but he said it had been running continuously on the bench since I took it in without a problem.

I took it back to my in-laws yesterday, set it up, confirmed it was working then left.

So far the phone hasn't rang.............