[zoepaulpenny]

HI BT desktop help keeps starting up when the pc boots up, i have checked in msconfig and in the start up options it is disabled.. and i have also checked in tune up utilities [start up programmes] not listed in there either.. so how can i stop it from starting up?? help please... I have VISTA OS thanks..

[anniebrion]

Can you not just uninstall it?

[max99]

You might find an additional entry under the Services tab of msconfig. Tick the option to hide MS services and it will be easier to spot. IIRC, it has a random looking name, starting with 'M'.

Unless you specifically need the BT software, it's best to not install any of it.

[zoepaulpenny]

Originally Posted by max99

You might find an additional entry under the Services tab of msconfig. Tick the option to hide MS services and it will be easier to spot. IIRC, it has a random looking name, starting with 'M'.

Unless you specifically need the BT software, it's best to not install any of it.

when I received the BT router to get on line via my wireless laptops,i had to install the CD disc for the router to work. and ever since then, I have had the services of bt on my laptop.

but i will try your suggestion thanks.

[zoepaulpenny]

no none the wiser with that trick, no BT entry is listed.

[mac2708]

Someone else had the same problem and a possible solution is here
http://community.bt.com/t5/Other-BB-...p/46973/page/2

You would be given an option, probably, of not installing this piece of software.
Using the CD to get connected is *not* necessary
http://community.bt.com/t5/Other-BB-...CD/td-p/549781
Which states: "you do not need to use the BT cd and in fact the forum recommendation is not to instal the BT cd but use it for a coaster/bird scarer/frisbee or something similar"

[zoepaulpenny]

Originally Posted by mac2708

Someone else had the same problem and a possible solution is here
http://community.bt.com/t5/Other-BB-...p/46973/page/2

You would be given an option, probably, of not installing this piece of software.
Using the CD to get connected is *not* necessary
http://community.bt.com/t5/Other-BB-...CD/td-p/549781
Which states: "you do not need to use the BT cd and in fact the forum recommendation is not to instal the BT cd but use it for a coaster/bird scarer/frisbee or something similar"

thanks now i know i don't need the BT programme i have un-installed it using REVO PRO unistaller. thanks .