[alan kearn]

I don't have a internet connection to my computer I am presuming the computer is at fault because if I connect a different computer to its RG45 cable its OK.

Am I correct in thinking it could be the network card that may be faulty if so could someone tell me what to look for.

The specs of my Zoostorm computer are here

Processor

* Intel Pentium Dual Core E6500 Processor 2.93GHz, CPU Benchmark 2030
* 2MB Cache

Memory

* 2GB DDR2 800MHz
* Expandable to 4GB Max
* 2 x DIMM (1 populated)

Hard Drive

* 500GB SATA II

Optical Drive

* Super multi DVDRW

Software

* Operating System: None

Display

* Monitor Not Included

Input Devices

* Keyboard and Mouse Not Included

Networking

* Network Interface: 10/100/1000 LAN,
* Realtek® RTL8101E

Dimensions

* Width 450 mm
* Depth 180 mm
* Height 360 mm

Interfaces

* 1 set 5.1 channel Audio jacks (3 jacks)
* 1 x PS/2 keyboard port
* 1 x PS/2 mouse port
* 1 x Parallel port
* 1 x Serial port
* 6 x USB 2.0 ports
* 1 x RJ45 LAN port
* 1 x VGA port

Thanks

[Maxatoria]

since you've proved the cable works its probably got hardcoded network settings

you'll need to enable dhcp on the machine so it can grab the relevant details from the router

[alan kearn]

Forgot to mention this

The computer has recently occasionally lost the internet connection but a restart of the computer has re-established the connection.

[Frank1]

Originally Posted by alan kearn

Software

* Operating System: None

Presumably, you have installed one?
Which one?

[alan kearn]

Originally Posted by Frank1

Presumably, you have installed one?
Which one?

Windows 7 installed when I bought the computer about 15 months ago

don't know if these will help

The last two are with wireless connected and then with ethernet connected

http://screensnapr.com/e/foVMf8.jpg

http://screensnapr.com/e/sqdlaz.jpg


http://screensnapr.com/e/M0sY0R.jpg

http://screensnapr.com/e/79PMmb.jpg


Don't know make of ethernet card so cannot search for drivers, there is no info or yellow exclamation marks in "devices"

[anniebrion]

Looks like you need to reinstall the Network drivers, you can download them from the motherboard manufacturers website

[alan kearn]

Originally Posted by anniebrion

Looks like you need to reinstall the Network drivers, you can download them from the motherboard manufacturers website

Thanks you put this up as I was almost asking this question with an edit

The only problem now is to find the model of motherboard I,m pretty certain it is an Asus
I,ll probe about a bit to try and find out

[anniebrion]

Originally Posted by alan kearn

Thanks you put this up as I was almost asking this question with an edit

Try the Realtek website it should have the Realtek® RTL8101E driver, there website can be quite slow but the download do complete.

http://www.realtek.com.tw/downloads/

[alan kearn]

Originally Posted by anniebrion

Try the Realtek website it should have the Realtek® RTL8101E driver, there website can be quite slow but the download do complete.

http://www.realtek.com.tw/downloads/

Thanks will do, going to have a cuppa first been messing about with it about 2 hours and my head is in a bit of a whirl.

[alan kearn]

Originally Posted by anniebrion

Try the Realtek website it should have the Realtek® RTL8101E driver, there website can be quite slow but the download do complete.

http://www.realtek.com.tw/downloads/

Downloaded the driver, extracted the files, and the they have finished up in " My Documents "

http://screensnapr.com/e/u6MiXz.jpg

Sorry to trouble you but could you tell me what to do next
This is what is inside the above folder

http://screensnapr.com/e/mcGxZv.jpg

Thanks

[anniebrion]

Usually you have a setup.exe to run

What does the file Note say?

Right click on rt86win7 (setup information) and see if there is an install menu option.

[mac2708]

Try Slim Drivers http://www.driverupdate.net/ which says:
Scan Your PC for missing, broken or out-of-date drivers
Download Updated Drivers Manually for FREE
or even good old Windows Updates under 'Optional Updates'

If you want to check what's in you PC, including motherboard http://www.belarc.com/free_download.html

[JeffG1]

Just curious, but that's an odd looking Window frame style in your screenshots. Looks even earlier than XP

[alan kearn]

Originally Posted by anniebrion

Usually you have a setup.exe to run

What does the file Note say?

Right click on rt86win7 (setup information) and see if there is an install menu option.

Right clicked on a pop up box appeared with the usual "open, send to, delete, etc. and install which I clicked on and this appeared

http://screensnapr.com/e/giNJ4q.jpg

I clicked "open" on this and this appeared

http://screensnapr.com/e/pKoHTx.jpg

Nothing in the others to suggest a way of installing

Just curious what would the price of a new card be and would it come with the driver and most important of all how do I choose one to suite the specs of my computer

[alan kearn]

Originally Posted by JeffG1

Just curious, but that's an odd looking Window frame style in your screenshots. Looks even earlier than XP

Some of the snapshots probably looked strange because they were originally on "Irfanview image viewer" before being snapshot via "Screensnapr"

[mac2708]

You may have more luck with the file from HP for Realtek RTL8101E Family PCI-E Fast Ethernet NIC Driver
http://h10025.www1.hp.com/ewfrf/wc/s...tem=ob-79839-1

It's a self-install .exe

[alan kearn]

Problem solved
After having problems installing the driver the HP web site download was successful and my internet connection is now OK

Many thanks to you all for your help

[alias alias]

The first file would have been installed by clicking next from here http://screensnapr.com/e/foVMf8.jpg and then pointing to the folder.


http://cdn.ghacks.net/wp-content/upl...rs-500x381.jpg