[HDMI]

I have had an olive 03 for about 18 months and all has been fine until now and it wont now respond to any of the panel features only occaisionally does the panel screen change but not on the selection pressed.does. anyone out there have one of these olives who can advise me if there is anything i can do like a factory reset. the machine was purchased via the web and would be a pain to have to send back to supplier

[chrisjr]

Do you have the manual? If so refer to section 8.6 Tips and Tricks.

If you don't have the manual download it from here

http://downloads.olive.us/userguides...user_guide.pdf

[HDMI]

Chrisjr thank you for the reply i have tried their suggestion if touchscreen is not responding go into settings which raises the question if touchscreen is not responding ( which it is not) how can you go into settings I have e-mailed them but dont hold hopes of a reply as i have e-mailed them before with little non important queries in the past and not had a reply make me whish i should have bought the much cheaper Brennan box

[chrisjr]

I was referring to the section about resetting the device. Can't copy and paste the exact text from the PDF but it says to press the left arrow button to unfreeze the navigation function.

Or press and hold the Sleep/Wake button for at least 5secs to re-boot the device. Which should take about 40-60secs.

[HDMI]

Thanks again Christ but I tried both of your suggestions regarding the left arrow etc but neither made any differance

[HDMI]

Chrisjr thanks for the user guide download i was able to see that the touchscreen needed to be calibrated but it did not tell me how to do that,I e-mailed Olive and got a very quick reply from them telling me exactly how to do that and advising me do to it at least one every 2 months All is now working perfectly again thank goodness once again many thanks, David

[HDMI]

Sorry about the wrong spelling on your id

[chrisjr]

Originally Posted by HDMI

Sorry about the wrong spelling on your id

I've been called worse