[Steven L Hunter]

I've ordered Tesco Broadband and phone so my line will transfer from Post Office phone to them and I will cancel my Virgin Media cable broadband has anyone else done the switch too and had any problems? How does it work I know it says my number will be I available for about 24 hours does that mean I'll be assigned a new number until my number ports over?

[theARE]

Cant help - but please let us know how the switch goes and what the service is like. I'm currently with the Post Office for phone and broadband - but I'm not sure how this news is going to affect me as my exchange isn't a LLU one.

So I might be in need of switching suppliers soon and Tesco does certainly look cheap.

So yeah - I'd be interested in how the switch goes for you and what the service is like after if goes through

[noise747]

Originally Posted by Steven L Hunter

I've ordered Tesco Broadband and phone so my line will transfer from Post Office phone to them and I will cancel my Virgin Media cable broadband has anyone else done the switch too and had any problems? How does it work I know it says my number will be I available for about 24 hours does that mean I'll be assigned a new number until my number ports over?

which Tesco service have you gone for? If Cable and wireless have LLU your exchange then Tesco will use that.

Your number should stay the same, but i could be wrong. 24 hours is a fair bit of time, so I presume you are going for the fully LLU service.

the only problem with that is you may lose your phone number if you decide to change from Tesco to somewhere else.

[chrisjr]

Originally Posted by Steven L Hunter

I've ordered Tesco Broadband and phone so my line will transfer from Post Office phone to them and I will cancel my Virgin Media cable broadband has anyone else done the switch too and had any problems? How does it work I know it says my number will be I available for about 24 hours does that mean I'll be assigned a new number until my number ports over?

There is every likelihood that you will have no phone service at all for a time during the hand over process. If you are moving from one LLU provider to another that is almost guaranteed to happen.

It all depends on how much physical rewiring is required at the exchange. Plus it takes time for the number porting to percolate through all the systems.

So on the day of the hand over I would make sure the batteries on the mobile are fully charged, you might need it.

[Steven L Hunter]

Originally Posted by noise747

which Tesco service have you gone for? If Cable and wireless have LLU your exchange then Tesco will use that.

Your number should stay the same, but i could be wrong. 24 hours is a fair bit of time, so I presume you are going for the fully LLU service.

the only problem with that is you may lose your phone number if you decide to change from Tesco to somewhere else.

I went for the £2.50 deal I'm not sure if I have it or not I'll have to check samknows I'm sure that tells me. I will update on how it goes. Not good about the number loss thing if moving from them to another provider the number I have is a BT supplied one does that make a difference?

[Steven L Hunter]

Thanks everyone for your replies I will update when all goes live

[Steven L Hunter]

According to samknows I can get the following from my exchange:

BT Wholesale ADSL
BT Wholesale ADSL Max
AOL LLU
O2 / Be LLU
Bulldog LLU
TalkTalk (CPW) LLU
Sky Broadband / Easynet LLU
Virgin Media (Cable)

[neo_wales]

When I went from BT to talktalk I was offline for about an hour, same for the phone. Never had a problem with them.

[Steven L Hunter]

It all activated today, well first impressions were bad, the line was far more crackly and sounds more like a cable phoneline dial tone. The 1471 is very bad it is slow and reads out the time and date slowly before giving you the number of the last caller.

The broadband is slower than my 3G mobile at the minute but I know it can take 10 days to get to the right speed. I'm gonna hold it out for another couple of weeks and switch off the cable modem but so far not looking good but I could be proved wrong but I think you get what you pay for.

[madnes]

When you signed up. What was your estimated speed? Yes Virgin are more expensive However comparing Adsl llu to fibre optic. I know which one i would go For each time. Virgin.

[Steven L Hunter]

Originally Posted by madnes

When you signed up. What was your estimated speed? Yes Virgin are more expensive However comparing Adsl llu to fibre optic. I know which one i would go For each time. Virgin.

5-10Mb the speed picked up last night and is reliable enough except the modem keeps needing reset every now and then as the connection just stops also the wifi signal disappears at times.

[madnes]

Originally Posted by Steven L Hunter

5-10Mb the speed picked up last night and is reliable enough except the modem keeps needing reset every now and then as the connection just stops also the wifi signal disappears at times.

My neighbour is with Tesco. He has to reset the thompson router on a daily basis also.

What speeds were you getting with Virgin?

[Steven L Hunter]

Originally Posted by madnes

My neighbour is with Tesco. He has to reset the thompson router on a daily basis also.

What speeds were you getting with Virgin?

I was getting between 5-60Mb depending on when they limited your speed. It's quite annoying I woke up and was browsing this morning it was perfect but then all of a sudden it froze and I had to reset it. I wonder if a lot of they modems are faulty they look nice at first but you can tell they are cheaply made. I guess I can't really have the right to complain as it is only £2.50 a month.

[madnes]

Originally Posted by Steven L Hunter

I was getting between 5-60Mb depending on when they limited your speed. It's quite annoying I woke up and was browsing this morning it was perfect but then all of a sudden it froze and I had to reset it. I wonder if a lot of they modems are faulty they look nice at first but you can tell they are cheaply made. I guess I can't really have the right to complain as it is only £2.50 a month.

Must be a shock if your use to speeds of up to 60 mbps

On O2 / Talk Talk LLU I use to get speeds of around 15 mbps.

Tesco instructed BTOR to repair my neighbours line. His speeds are around 12 mbps.

Obviously all depends how far you are from the cabinet etc.

Yes the router is cheap looking. But most ones that ISP's provide are.

[Steven L Hunter]

Originally Posted by madnes

Must be a shock if your use to speeds of up to 60 mbps

On O2 / Talk Talk LLU I use to get speeds of around 15 mbps.

Tesco instructed BTOR to repair my neighbours line. His speeds are around 12 mbps.

Obviously all depends how far you are from the cabinet etc.

Yes the router is cheap looking. But most ones that ISP's provide are.

You know even though the speed is lower, when I browse the speed to load up websites is almost instant compared to Virgin!

[noise747]

Originally Posted by Steven L Hunter

I was getting between 5-60Mb depending on when they limited your speed. It's quite annoying I woke up and was browsing this morning it was perfect but then all of a sudden it froze and I had to reset it. I wonder if a lot of they modems are faulty they look nice at first but you can tell they are cheaply made. I guess I can't really have the right to complain as it is only £2.50 a month.

thomson routers don't seem to be built like they used to be, my speedtouch 585 is years old and was still ok when I last used it.

[Steven L Hunter]

Seems ok when I got in tonight only thing is I have problems connecting to the WiFi through my phone straight away it eventually switches from 3G to WiFi though.

[Steven L Hunter]

Just thought id update, the broadband is going fine and seems more reliable I changed the channel the wifi outputs on and I've had no problems since. No resetting of the router either.

[ffa1]

Thanks for the update. I'm having Tesco broadband installed in a couple of weeks. I'll be without the net for about 9 days though as Virgin will be switching off my cable service on the 15th September.

[DJGM]

Originally Posted by madnes

My neighbour is with Tesco. He has to reset the thompson router on a daily basis also.

What speeds were you getting with Virgin?

Originally Posted by noise747

thomson routers don't seem to be built like they used to be, my speedtouch 585
is years old and was still ok when I last used it.

Thomson routers are quite frankly, s**t. Unstable, unreliable, useless pieces of total s**t. I had a TG585v7
when I was with BE Broadband a few years ago, and it was more unstable than a rabid pitbull on crack!

When I switched across to O2 (parent company, same network, different provider) I got another TG585v7,
which was slightly less terrible than the BE version, but still a piece of utter crap, until the firmware was
updated to a newer version, and it became a bit more stable, with far fewer random reboots.
Still ultimately a p*ss poor router though.

I'm currently on the Technicolor branded O2 Wireless Box V, which is still a Thomson. While it's slightly
more stable than the previous routers, the feature set is still as shit as ever. The only improvements are
that it supports Wireless N, and I can now get my XBox360 to bypass the built in firewall, by putting it
on the DMZ. The one thing that this router really lacks, much like the previous Thomson junk, is the
option to allocate specific services such as Remote Desktop to only one device at a time.

If I want to do a remote desktop connection to my main PC from another internet connection elsewhere
in the world, I first have to connect to our web server via RDP, and then another RDP connection from
the server to my main PC. Such a complete and total and utter pain in the arse!

The sooner I can get a real router, and dump this hopeless, useless, Thomson heap of s**t, the better!

[ffa1]

To the people who took up Tesco Broadband on their £2.50pm plus phone line offer - have you had the promised £30 Tesco voucher yet?

I haven't. My service started on 24th September.

[Steven L Hunter]

I went through the quidco £35 cash back offer instead but haven't received that yet and probably won't as I decided to go with Virgin Media cable broadband and BT Line rental saver for the phone.

[CLA29]

Originally Posted by ffa1

To the people who took up Tesco Broadband on their £2.50pm plus phone line offer - have you had the promised £30 Tesco voucher yet?

I haven't. My service started on 24th September.

My service started end of August and I haven't had my voucher. I rang them a couple of weeks ago and they said it won't be sent out til after the first bill, so it should be here by now. Will have to call them again.
And the bb is very poor. Constantly dropping out. And on the phone side I'm getting sales calls from o2 several times a day. Haven't given my number to a living soul.

[danielmeah]

Ive had trouble with tesco since i signed up. And there customer service is useless... i get better support from india based call centres..

Problem is am only getting 10Mbps sync and around 8.5mbps throughput.. Despite them saying its faster. So does BT. and my talktalk line can sync at 19.8Mbps. But not only that. the so called customer service are trying to say 10Mbps is the max "Stable" (Which is codename for i carnt be bothered with the call) they previouslly blamed this on DLM..

Also they have a hidden 100GB cap. which can be used extremely quickly.

[Steven L Hunter]

Originally Posted by danielmeah

Ive had trouble with tesco since i signed up. And there customer service is useless... i get better support from india based call centres..

Problem is am only getting 10Mbps sync and around 8.5mbps throughput.. Despite them saying its faster. So does BT. and my talktalk line can sync at 19.8Mbps. But not only that. the so called customer service are trying to say 10Mbps is the max "Stable" (Which is codename for i carnt be bothered with the call) they previouslly blamed this on DLM..

Also they have a hidden 100GB cap. which can be used extremely quickly.

Do you get charged if you go over the 100GB?