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Cancelling BT - Can you still use the BT Yahoo account?


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Old 29-01-2013, 21:53
Daedroth
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Join Date: Feb 2011
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Hey. A relative has cancelled their BT broadband account and moved to another provider, however they are dependant on their BT Yahoo email account. They received an email which read:

So that you can still send and receive emails using your BT email address, we'll downgrade your account to our Pay-as-you-go dial-up service. Your email address stays the same. This service is subject to the standard terms and conditions at bt.yahoo.com/terms. You'll need to dial up using our Pay-as-you-go dialler at least once in the next 60 days - and every 90 days after that. If you don't, we'll automatically close the account.
You can easily upgrade your Pay-as-you-go account at http://bt.yahoo.com/terms?s_cid=con_...E_payg_upgrade
Does this mean she has to connect to the dial up service or the BT Yahoo email account within 60 days, and then at least once every 90 days?
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Old 29-01-2013, 22:49
LION8TIGER
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Does this mean she has to connect to the dial up service or the BT Yahoo email account within 60 days, and then at least once every 90 days?
According to the email, that is exactly what it says. Maybe use it once before the 60 days and then once 90 days later which would give you another 89 days ... nearly 8 months in total for a few pence ? In the meantime open an ordinary yahoo account and gradually transfer everything to that.
I left TT almost a year ago but the email account is still running .... maybe they will close it soon, I'm not bothered.
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Old 30-01-2013, 07:13
davews
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My btinternet email is still working 3 years after I left them.... not that I actually use it, only the spammers go there these days. Best though to sort out an alternative, domain based email or the likes of gmail make you independent of your ISP.
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Old 30-01-2013, 08:33
Daedroth
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That's good then, My relative uses it nearly every day. Its just the email worded it so it sounded like you have to dial up. Thanks for clarifying it.
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