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Never go to bed on an arguement!


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Old 09-05-2013, 01:55
Tylersnan
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I was told to never go to bed on an arguement, so I'm posting this now as I can't finish it with the relevant person!
My daughter phoned the doctors earlier for an appointment due to a throat infection. The practice nurse asked to speak with her mother...
I was then subjected to being told that I had no right in telling my daughter that she could ask for an appointment and demanded to know why I didn't supply her with Paracetemol, after explaining she cannot swallow water let alone a tablet, she replied " It's people like you thats a scurge on the NHS you have brought us down on our knees"
I then took my daughter (nearly 18 yrs old) to a pharmasist, she was shocked at what she saw and insisted we visited a GP straight away!
Back at the doctors, said nurse looked at my daughter and admitted she needed anti biotics, no apology not a bloody word!!
Personally I have not visited a doctors surgery in over a decade and today reminded me why.
How can a NHS nurse speak to a person lke this???
Anyway rant over now and now I can go to bed
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Old 09-05-2013, 02:00
performingmonk
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I was told to never go to bed on an arguement, so I'm posting this now as I can't finish it with the relevant person!
My daughter phoned the doctors earlier for an appointment due to a throat infection. The practice nurse asked to speak with her mother...
I was then subjected to being told that I had no right in telling my daughter that she could ask for an appointment and demanded to know why I didn't supply her with Paracetemol, after explaining she cannot swallow water let alone a tablet, she replied " It's people like you thats a scurge on the NHS you have brought us down on our knees"
I then took my daughter (nearly 18 yrs old) to a pharmasist, she was shocked at what she saw and insisted we visited a GP straight away!
Back at the doctors, said nurse looked at my daughter and admitted she needed anti biotics, no apology not a bloody word!!
Personally I have not visited a doctors surgery in over a decade and today reminded me why.
How can a NHS nurse speak to a person lke this???
Anyway rant over now and now I can go to bed
*hug* hope you feel better for that! Goodnight.
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Old 09-05-2013, 02:02
flower 2
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Kids and the bliddy problems they cause a......... Sleep well, you'll need it for all the problems that follow
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Old 09-05-2013, 02:02
Billy_Value
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i would be permanently awake if i followed your advice
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Old 09-05-2013, 02:04
Tylersnan
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*hug* hope you feel better for that! Goodnight.
Thanks just typing it released my all day built up anger
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Old 09-05-2013, 02:07
Tylersnan
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Kids and the bliddy problems they cause a......... Sleep well, you'll need it for all the problems that follow
My eldest kid is 27 and it's not about them it's the sheer rudeness of the nurse
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Old 09-05-2013, 02:13
whatever54
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My eldest kid is 27 and it's not about them it's the sheer rudeness of the nurse
Don't blame you for being mad, the nurse sounds like a rude witch. If I were you I'd be saying 'I'll write a letter of complaint' (whether I got round to it would be another thing).
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Old 09-05-2013, 02:22
flower 2
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My eldest kid is 27 and it's not about them it's the sheer rudeness of the nurse
I know what you mean, I remember when my daughter was about 4 asking the nurse for a larger tube of ointment for her eczema (I knew they were available), thinking it would save my time and the doctors time in repeat prescriptions, only to be told by the nurse "You do know how much this ointment costs don't you" ...she made me feel awful, a if I was trying to rip off the NHS!
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Old 09-05-2013, 02:25
Tylersnan
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Don't blame you for being mad, the nurse sounds like a rude witch. If I were you I'd be saying 'I'll write a letter of complaint' (whether I got round to it would be another thing).
It was the comment " you're a scurge to the NHS" that really got me riled, I never visit the doctors......
Plus my daughter had not been able to even sip water for two days.
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Old 09-05-2013, 02:30
ScottishWoody
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Yup, YOU, Tylersnan, are making a mockery of your paid for NHS.

How dare you or your family seek medical attention due to an illness when perfectly healthy but lazy people up and down the country need doctors to sign them off work with depression, sore backs, stress, ingrown toenails etc.

Bloody shambles it really is
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Old 09-05-2013, 02:34
francie
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Complain about her awful attitude / tirade, I certainly would...bad enough feeling ill without putting up with cr*p like that.
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Old 09-05-2013, 05:32
Lushness
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I would put in a letter of complaint. Maybe she was having a bad day; I have plenty of bad days but I would never take it out on anyone else.
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Old 09-05-2013, 07:54
Mumof3
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Let it go. I hope your daughter's feeling a bit better.
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Old 09-05-2013, 08:06
Pandora 9
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I would write a letter of complaint to the Practice Manager. I had to complain about a Doctor's receptionist once because she was very unprofessional. I am not saying all Doctor's receptionists can be bad but some I have dealt with are too big for their boots. I have worked as a receptionist on A & E myself and would never be as rude as some of the Doctor's receptionists I have encountered.
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Old 09-05-2013, 09:07
juliancarswell
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You never know what is going on in peoples lives outside work.
A friend of mine lived next door an absolute nutter. She would sit wailing and shouting at all hours accusing various people of bad deeds and doing her wrongs. He and his family had to listen to this every night through their party wall.
Yet when his child was diagnosed with a complaint that required him banging on the childs back, while on an inclined plain, for 30 minutes at a time to dislodge mucus, she would scream that she could hear it and would bang two pans on the wall. The pans continued even after he explained what he was doing.
But here is the point of this story, Through all of this, she was holding down a job of a staff nurse at a local hospital and nobody new of her mad alter ego at home. When she eventually had a breakdown at work everybody was shocked.
Your receptionist could be like this and I would certainly follow it up with a written complaint to the practice manager. Be sure not to over egg the pudding just state the facts. She may have been like this for some time and other peoples natural disinclination to complain has not flagged it up with her employers. It sounds like she badly needs help/training.
Good luck
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Old 09-05-2013, 09:13
Ben_Copland
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I'd have gone absolutely spare as soon as she said that to me on the phone! How rude.
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Old 09-05-2013, 09:42
tellywatcher73
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I would definitely complain at that kind of treatment and I'm not even the type of person who complains. They have posters all over NHS buildings about zero tolerance on verbal or physical abuse and it should work both ways.
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Old 09-05-2013, 10:04
Hildas Hairnet
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I always go to bed on a bed, an argument sounds quite uncomfortable

Seriously, that nurse is paid to treat people, not fob them off. How could she diagnose over the phone
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Old 09-05-2013, 10:06
avasgranny
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I'd have gone absolutely spare as soon as she said that to me on the phone! How rude.
Me too.
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Old 09-05-2013, 10:29
stud u like
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"Where has he gone?"
"He went to the lavatory."
"We run to a strict schedule. He is not allowed."

Another typical attitude of an NHS nurse who then proceeded a little while later to inject cocaine up a friend's nose.
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Old 09-05-2013, 10:32
Ben_Copland
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"Where has he gone?"
"He went to the lavatory."
"We run to a strict schedule. He is not allowed."

Another typical attitude of an NHS nurse who then proceeded a little while later to inject cocaine up a friend's nose.
My mum, who had breast cancer (beat it), went for a scan and normally they put you straight through but this nurse in question made her wait for half an hour. Siting with the other patients who have colds and stuff isn't ideal for someone who is taking all the drugs that my mum was on. She was with my Nan who was visibly fuming but my mum asked her not to cause a scene.
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Old 09-05-2013, 10:40
trevgo
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Complain. It's the only way. Takes an age, and you will be fobbed off as the NHS just cannot cope with anyone who takes it on, but persevere.
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Old 09-05-2013, 11:57
heiker
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I was told to never go to bed on an arguement, so I'm posting this now as I can't finish it with the relevant person!
My daughter phoned the doctors earlier for an appointment due to a throat infection. The practice nurse asked to speak with her mother...
I was then subjected to being told that I had no right in telling my daughter that she could ask for an appointment and demanded to know why I didn't supply her with Paracetemol, after explaining she cannot swallow water let alone a tablet, she replied " It's people like you thats a scurge on the NHS you have brought us down on our knees"
I then took my daughter (nearly 18 yrs old) to a pharmasist, she was shocked at what she saw and insisted we visited a GP straight away!
Back at the doctors, said nurse looked at my daughter and admitted she needed anti biotics, no apology not a bloody word!!
Personally I have not visited a doctors surgery in over a decade and today reminded me why.
How can a NHS nurse speak to a person lke this???
Anyway rant over now and now I can go to bed
...as a mattress is far more comfortable if you're looking forward to a good night's sleep
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