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Old 02-07-2013, 15:46
cal4751
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BT are bringing all their packages together. So Bt Yahoo will close.
I hate changes. Is this a good thing, and will our currant emails be safe?

http://home.bt.com/news/btlife/the-b..._BTcom_BTYMail

Anyone having trouble reading the comments so far. I have tried to reload many times, but no luck.

Could be all the comments are negative.
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Old 02-07-2013, 17:58
infinidim
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BT are bringing all their packages together. So Bt Yahoo will close.
I hate changes. Is this a good thing, and will our currant emails be safe?

http://home.bt.com/news/btlife/the-b..._BTcom_BTYMail

Anyone having trouble reading the comments so far. I have tried to reload many times, but no luck.

Could be all the comments are negative.
Does anybody know whether the new BT e-mail service will support the IMAP protocol. If it doesn't then there are going to be a lot of unhappy BT customers.

Infinidim
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Old 02-07-2013, 21:07
ney
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I do seem to like the new look www.bt.com site. Makes it far better to have all th BT stuff now in one place . I only use my BT for emailing now and again. Its always been Hotmail as the main email that I use but since it became Outlook a month or two ago. Its not as good anymore as sometimes it just seems to hang after you try and log in.

Darren
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Old 02-07-2013, 21:30
psionic
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Does anybody know whether the new BT e-mail service will support the IMAP protocol. If it doesn't then there are going to be a lot of unhappy BT customers.

Infinidim
I presume so, as their site mentions 'mail folders' will be migrated. Besides, most decent email providers support IMAP these days.
Will the contents of my mailbox be carried across to the new email service?

Yes all your sent and received mail, and the contents of any other mail folders will come across when your account is migrated.
We'll also move across most of your settings. However, there will be a small number of services or settings that we cannot replicate or move across to the new email platform. We'll give out more detail on this nearer the time with help and advice on what you can do.
http://bt.custhelp.com/app/answers/d...email_newemail
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Old 02-07-2013, 21:42
ney
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Also read this that I found on the new look BT site http://home.bt.com/news/btlife/the-b...11363812900474

Darren
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Old 03-07-2013, 12:10
infinidim
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Also read this that I found on the new look BT site http://home.bt.com/news/btlife/the-b...11363812900474

Darren
Darren, it does mention on the URL that you posted that they will support IMAP and POP3 access.

Thanks

Infinidim
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Old 05-07-2013, 13:18
DANCE OF DEATH
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Over the last couple of weeks I have noticed that BT Mail/Yahoo is allowing in more and more spam through their system so I have stopped using my BT e-mail address and gone to Google Mail. They are also stopping my legit e-mails as well and marking them as spam. I have numerous phone calls to Customer support which haven't got a clue and sent an e-mail to the CEO which hasn't responded to it yet. I have even changed my password and it is still happening now. Once I get my e-mails sorted out I will stop using it altogether.
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Old 05-07-2013, 16:07
thenetworkbabe
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BT are bringing all their packages together. So Bt Yahoo will close.
I hate changes. Is this a good thing, and will our currant emails be safe?

http://home.bt.com/news/btlife/the-b..._BTcom_BTYMail

Anyone having trouble reading the comments so far. I have tried to reload many times, but no luck.

Could be all the comments are negative.
Nightmare. They mucked up transferring my old dial up email address when broadband came. Completely garbled it. Then they gave me a version of the dial up address with pointless additions. I enquired why, and they said they couldn't give me my original dial up address as that was in use - by me!! So they said just keep on using your old dial up email address. So I have two bt addresses. As the BT account was set up before broadband, they send account issues to the old address and broadband notifications to the new address thats never used. Now they want to move folders and addresses to a new address , and then set up a new BT identity that covers them all.

The chances of this working, me not losing my email history, or BT India understanding what needs doing. or the word dialup. are dispiritingly low.
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Old 08-07-2013, 14:50
infinidim
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Over the last couple of weeks I have noticed that BT Mail/Yahoo is allowing in more and more spam through their system so I have stopped using my BT e-mail address and gone to Google Mail. They are also stopping my legit e-mails as well and marking them as spam. I have numerous phone calls to Customer support which haven't got a clue and sent an e-mail to the CEO which hasn't responded to it yet. I have even changed my password and it is still happening now. Once I get my e-mails sorted out I will stop using it altogether.
It's a real nightmare at the moment. I have had my e-mail hacked twice in the last two weeks. All they can seem to say is change your password and wait till the new service is available.....

Infinidim
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Old 09-07-2013, 11:26
Mindee
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I didn't have any notice of this until yesterday when I accessed my BT homepage on a 7inch Tablet. It kept asking for a password to log in, but wouldn't, until I noticed I was already “signed in”. The only information I had was a link to say “BT is having a makeover” and to “take a tour”. Searching around when there, I then found a link to get a BT ID, which, when logged in, allowed the selection of personal services, My Account etc.

As the display is optimised for all devices, my Tablet did not show all the options that are along the blue bar as shown on the demonstration site,– only a single tab with “Menu”.

Tapping on this didn't do anything at first, but after several tries, allowed a drop-down box with everything there to access. I would imagine this same view will display on a Smart phone i.e. just “Menu”. Maybe someone can confirm that, as I don't use my phone for internet access.

My original BT Yahoo homepage was set to the bare minimum of options, but now, I have loads of video clips, features and promotions that can't be removed.

On my desktop and laptop, I can still access the BT Yahoo homepage as normal, but I've changed it to the new look page. All in all, it will be an improvement and especially to get rid of Yahoo, but I see no means to customise it.

Apparently all email addresses will be migrated by the end of the year except those alias ones created in Yahoo.

Many comments here.
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Old 09-07-2013, 17:41
infinidim
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I'm not feeling confident that BT will do this migration correctly. My wife and I access e-mail via iMAP on various devices which we are going to have to change.

Infinidim
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Old 14-07-2013, 17:53
thenetworkbabe
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It's a real nightmare at the moment. I have had my e-mail hacked twice in the last two weeks. All they can seem to say is change your password and wait till the new service is available.....

Infinidim
They would have done better to find out why yahoo passwords are so vailable to hackers.

I have just seen two failed message delivery notices relating to 7 emails that failed to deliver to completely unknown sites in my intray.

They all seem to come from the old btopenworld address. Anyone could be pretending to come from there, and if it is hacked I have not used it for 8 years since BT changed the name so i don't even know the password to change it......
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