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Calls going straight to voicemail...help please

WinterLilyWinterLily Posts: 6,305
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in Mobile Phones #1
I have a Samsung GT-19300. Recently all dialled calls have been going straight to voicemail without ringing. I have checked the phone is not in flight mode, have rebooted the phone, including removing and replacing battery but as yet nothing works. I can ring out, send and receive text messages with no problems. Although I did notice last evening it does not go straight to voicemail when it rang whilst driving connected to Bluetooth.

I would be grateful for help in this matter. For I have no idea how to solve this.

Comments

  • [Deleted User][Deleted User] Posts: 297
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    #2
    what network?
  • WinterLilyWinterLily Posts: 6,305
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    #3
    dangetti wrote: »
    what network?

    Tesco:blush::confused:
  • [Deleted User][Deleted User] Posts: 297
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    #4
    Try checking in call settings that divert is not enabled.

    Should be an option to cancel all diverts
  • coopermanyorkscoopermanyorks Posts: 21,215
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    #5
    Signal level ? turn voicemail off and what happens

    Have you rang your number from another phone to see if a message is heard by the caller ?
  • WinterLilyWinterLily Posts: 6,305
    Forum Member
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    #6
    dangetti wrote: »
    Try checking in call settings that divert is not enabled.

    Should be an option to cancel all diverts

    All call diverts are off yet still goes straight to voice mail. Have rung from another phone and the voicemail message is heard by the caller. However, I am unable to retrieve these messages.

    Thanks
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