I'm on my second year of 100% TV discount at the moment. All I pay is £14 (reduced line rental). Broadband is free.
I'm happy to pay up to about £30 in total per month for the line rental, broadband and Entertainment pack, so if they don't offer me that after the free offer is up I'll be off.
I'm on my second year of 100% TV discount at the moment. All I pay is £14 (reduced line rental). Broadband is free.
I'm happy to pay up to about £30 in total per month for the line rental, broadband and Entertainment pack, so if they don't offer me that after the free offer is up I'll be off.
Sounds like a great deal.
My monthly bill is £65.40 for Family with Sports, Talk Anytime and line rental, Fibre unlimited, and HD. I thought this was quite good but, compared to yours, obviously not.
Had a phone call from Sky last night (even though I only have email ticked on their contact preferences), best they could do was £62 a month for 10 months. I declined that offer, hoping for a better one.
Have been on £75 subs for a while, Money's tight so I Just phoned to cancel, they offered me £12 off pm, which was nice of them but not enough thanks...
Cancelled.
If they come back with a decent offer I might go back, but..
Still got BT Sport for some footie (in min contract so can't cancel)
Still got Amazon Prime for movies (Prepaid at xmas so no outlay)
Wife can catch up with soaps on iPlayer etc
Main channel we watch is Dave and that's on freeview so...
Have been on 50% off for a couple of years, last year got 75% off.
Phoned up saturday as the 75% is coming to an end. The best they could do was 335 off for five years with a 12 month contract.
Politely declined. I would have accepted 50% off for five years. So lets see.
Just logged in to My Sky and there is an offer already for "Stay with Sky and get an exclusive 35% off Sky TV for 12 months." and it does;'t get canceled until 25th March!
Anyone who is purely an entertainment subscriber need to consider how much they are actually paying towards sport. Currently subscription TV spends 59.1% of it's programme content on sport yet sport delivers only 2.7% of the viewing audience. The recent £4 billion deal to show 3 years of less than half of the Premier League games live will push this percentage up even further. There are 10.35 million subscribers to SKY all of which have an entertainment subscription whether it be original, variety or family. There is only an estimated 5.5 million sport subscribers. Over the same 5 year period that SKY paid £275 million for HBO original series, SKY will have spent £5 billion on one football competition delivering similar audiences. That is like saying I have gas and electricity in my home, I use only 30% gas and 70% electricity but I am paying 70% for my gas and only 30% for my electricity. My advice to entertainment subscribers, ditch the SKY box and buy their NOW TV box for a tenner and pay just £6.99 for the best of their channels including Sky Atlantic.
Reply to sodafountain:
I was a SKY subscriber for 17 years but subscriptions kept increasing but content on the entertainment channels stood still with the exception of SKY Atlantic being introduced. When the last Premier League deal was agreed SKY changed the entire subscription packages. I paid £20 for the basic entertainment package plus another £1 for the news so that I could get Eurosport for the cycling.
As well as increasing the price of my package to £21.50, they ended the individual £1 packages. I had to pay £5 extra for the variety package so increasing my subscription to £26.50. The only major addition meanwhile to the entertainment content was the extension of the HBO deal costing £275 million equivalent to 44 pence per subscriber each month. It was also reported by SKY they had produced 60 hours of homegrown original programming. Even if the budget stretched to the biggest production costs of £2 million per hour, that only equates to £120 million but then I very much doubt that they spend the same producing Stella as they have spent on Fortitude or HBO spend on Game of Thrones.
My point is that the majority of entertainment subscriptions and add ons such as HD, SKY GO and multi room are being spent on sport. I'm quite certain that the overwhelming majority of subscribers do not realise this and that is why I am highlighting the practice and offering a very good alternative.
Surely for those who watch the pick of the entertainment channels, SKY 1, SKY Atlantic, FOX, etc should consider just buying a NOW TV box and paying just £6.99 a month. Netflix, Hulu and Amazon have changed the landscape in the States. Cable have lost millions of subscribers and HBO, FOX, CBS, DISH and Time Warner are all launching cheaper stand alone services. Many are unwilling to pay the high price cable charges especially for content they don't watch.
Netflix an Amazon are growing here and that is why SKY have responded with NOW TV. These services deliver content that people are subscribing to not paying for content they don't watch.
My point is that the majority of entertainment subscriptions and add ons such as HD, SKY GO and multi room are being spent on sport. I'm quite certain that the overwhelming majority of subscribers do not realise this and that is why I am highlighting the practice and offering a very good alternative.
Surely for those who watch the pick of the entertainment channels, SKY 1, SKY Atlantic, FOX, etc should consider just buying a NOW TV box and paying just £6.99 a month.
Again, you are going on about what Sky are spending money on, the average subscriber doesn't care, all they care about is getting value for their money.
The only important thing you have said is that you can get the channels from NOW TV for a fraction of the cost, any subscriber wishing to change should change for that reason alone, not because Sky spend billions on other things.
At the end of the day, the subscriber has to decide if what they get offers value for money, and can they get better elsewhere, while keeping the content they want to watch, in a manner they want to watch it, simple as that.
Sorry Roland but I thought my comment was relevant and concerned subscriptions. My main point was offering a really good alternative to subscribing to SKY through their NOW TV. I'd be interested in how many entertainment channels people actually watch as NOW TV has Sky Atlantic, Sky 1 and Comedy Central. I was also trying to answer sodafountain's point. I'll start a new thread and if sodafountain and others want to discuss it further it would be good to encourage debate.
On the topic of coming back to SKY, when I cancelled my subscription the first time round, I was offered a half price deal which I turned down. After two weeks I received an offer through the post offering me 75% off. I joked with my wife at the time the next thing they will try is giving me it free. Lo and behold two weeks later they did for 4 months. At the end of the 4 months I kept it for a further 2 months because I wanted to see True Detective and a couple of other things.
I then phoned up to cancel and must have spent half an hour on the phone where they offered me all sort of deals, the best being 40% off for a year. I have a few friends who have also cancelled SKY and each of them have had really good offers to come back.
On the topic of coming back to SKY, when I cancelled my subscription the first time round, I was offered a half price deal which I turned down. After two weeks I received an offer through the post offering me 75% off. I joked with my wife at the time the next thing they will try is giving me it free. Lo and behold two weeks later they did for 4 months. At the end of the 4 months I kept it for a further 2 months because I wanted to see True Detective and a couple of other things.
Without knowing what you were paying, chances are, you probably paid more than you could have if you'd taken the 75% offer.
£21 at 75% off is £5.25, for 6 months, £31.50
£21 free for 4 months is still £42 for 6 months.
So although you may have been joking, Sky do know what they are doing when they make these offers, to gain the best income.
Yes, you could have given notice to cancel after 3 months and they would have made nothing, but that probably rarely happens.
I would not switch from traditional Sky TV to NOW TV as (i) I value HD (ii) I have an occassional dodgy internet connection and would not therefore take the risk of loss of service. I am sure that (i) and (ii) are not unique to me. I have also heard horror stories of the service (NOW TV) servers going down during popular broadcasts.
Wise move! My experience is the longer you can hold out and go ahead with cancellation the better offers you get. A few months ago I cancelled my sub that was 50% off and the guy offered me the same deal on the phone during the cancellation but I thought it was still a bit expensive considering no more Champions League from next year so I was not fussed and cancelled it.
Since then I have received a letter of 33% off for 5 years but considering I was not paying for 50% off I would not pay 33% so binned it.
interestingly, a few weeks ago they called me and told me I was with them for many years, loyal customer etc., and I still had and have broadband with them so why not come back to Sky TV.
I was honest with the guy and said did not think it was even worth with 50% off! then they offered to slash my line rental to £5pm to make 50% off TV package more attractive then I gave in!
Broadband was free now the line rental only £5pm so I have accepted the offer but I think I got more than I bargained for, so I am only paying about £31pm that is for line rental, broadband and everything apart from Movie package
When I was with BT I would pay about £35pm for broadband and line rental and with Post office about £24pm for line rental and broadband now I am paying same sort of price I used to pay BT for only line rental and broadband but I now get Sky Family & Sports & HD in addition to line rental and broadband!
I would say that’s clever tactic from Sky, yes they offer substantial discount to customers like me who has been with them since analogue days but benefit to them is that my cheap line rental comes with a new 12 months contract therefore they actually stop their customers to switch BT.
I was considering of switching to BT next year because of Champions League football but now I can’t because Sky have cleverly tied me for another 12 months which I am not complaining as I get huge discount. Win Win for both Sky and me.
BT needs to be clever and offer more discount with their line rental and broadband package because Sky offers very good incentive to some of their customers to stay with them and I will be more than happy to stay with Sky as long as they can offer my current package to me for about £31pm
BT can never beat that discount + the letter I keep getting from BT to come back offers me some discount but for only broadband limit of 10GB per month!
Come on now BT! I can download about 3 shows from Sky in HD on demand that is about 10GB!
I think Sky’s tactic of contacting their ex customers and offering substantial discount is a smart move, not only are they getting some money otherwise they would not have, but also stopping those customers ever going to BT with a new 12 months contract with those discounts.
So today I received an offer for 75% off for 6 months on a 12 month contract.
Has anyone had the same, and has anyone haggled anything better off the back of it?
Well as above I haggled line rental/broadband/Sky Family package with Sports HD to about £31pm which is very nice.
Try to haggle your offer for 12 months to see if they play the ball. 75% off for 6 months is good as long as there is no contract or contract for only 6 months.
Like most companies, SKY are out to get new customers and old defectors back into the fold.
However, if they are not careful, they will alienate all of their loyal customers who have been with them for years, who year on year have upped their package ie Multiroom, SD to HD, Sports and Movie upgrades etc etc.
If rumours are to be believed and they hike the sports package massively to pay for the Premier league football package they've just won, then there is more than a chance they will lose some long standing customers.
I doubt they'll give a shit anyway, it's the nature of the business but, come on SKY, how about offering incentives and discounts to long standing customers?
Just received an email offering 33% off for 5 years which is tempting. I think I will hold out for a better deal.
In response to 'something for nothing' - this is kind of true. However, haggling is now key with many things (car insurance etc). No one should be willing to pay the full price for services as customer retention is key for companies. I am not willing to pay £80+ per month, but will pay around £30.
That's just being daft.
It's always a good idea to haggle. I save on the original offer every time I renew car and home insurance.
I'd prefer to trust that the renewal price is the best available offer but that would be naive.
We'll be getting companies offering to haggle for us for a small fee (for those busy professionals) soon.
I'd still take my custom to a no haggle company if they existed as I'm a bit socialist like that
If it was 50% off for five years i'd snap their hand off. Even though I currently get 75% off. (About £22 for all the TV, Sports, Movies and HD!)
It gets cancelled on the 26 March.
Did you get a new offer in the end?
I cancelled mine yesterday. Was on a 75% off until last month. They offered the standard 33% off that everyone is getting but I said no. The guy told me that the "winback" team that used to call and offer better deals to customers who have cancelled no longer operates so I won't get better than 33%.
I cancelled mine yesterday. Was on a 75% off until last month. They offered the standard 33% off that everyone is getting but I said no. The guy told me that the "winback" team that used to call and offer better deals to customers who have cancelled no longer operates so I won't get better than 33%.
I'm guessing this is false?
Well I got a letter 2 weeks ago offering 50% off for a year.
Comments
I'm happy to pay up to about £30 in total per month for the line rental, broadband and Entertainment pack, so if they don't offer me that after the free offer is up I'll be off.
My monthly bill is £65.40 for Family with Sports, Talk Anytime and line rental, Fibre unlimited, and HD. I thought this was quite good but, compared to yours, obviously not.
Got a 50% discount letter today and my service isn't switched off till Sunday.
Cancelled.
If they come back with a decent offer I might go back, but..
Still got BT Sport for some footie (in min contract so can't cancel)
Still got Amazon Prime for movies (Prepaid at xmas so no outlay)
Wife can catch up with soaps on iPlayer etc
Main channel we watch is Dave and that's on freeview so...
Why do I need it anyway?
Still, got till 17th March to decide...
Phoned up saturday as the 75% is coming to an end. The best they could do was 335 off for five years with a 12 month contract.
Politely declined. I would have accepted 50% off for five years. So lets see.
Just logged in to My Sky and there is an offer already for "Stay with Sky and get an exclusive 35% off Sky TV for 12 months." and it does;'t get canceled until 25th March!
Gonna hold out.
Why do they?
Surely any subscriber just needs to decide how much they pay, can they get it cheaper, and is it value for money?
It shouldn't concern them what Sky spend their money on, if they feel they get value for their subscription fee.
I was a SKY subscriber for 17 years but subscriptions kept increasing but content on the entertainment channels stood still with the exception of SKY Atlantic being introduced. When the last Premier League deal was agreed SKY changed the entire subscription packages. I paid £20 for the basic entertainment package plus another £1 for the news so that I could get Eurosport for the cycling.
As well as increasing the price of my package to £21.50, they ended the individual £1 packages. I had to pay £5 extra for the variety package so increasing my subscription to £26.50. The only major addition meanwhile to the entertainment content was the extension of the HBO deal costing £275 million equivalent to 44 pence per subscriber each month. It was also reported by SKY they had produced 60 hours of homegrown original programming. Even if the budget stretched to the biggest production costs of £2 million per hour, that only equates to £120 million but then I very much doubt that they spend the same producing Stella as they have spent on Fortitude or HBO spend on Game of Thrones.
My point is that the majority of entertainment subscriptions and add ons such as HD, SKY GO and multi room are being spent on sport. I'm quite certain that the overwhelming majority of subscribers do not realise this and that is why I am highlighting the practice and offering a very good alternative.
Surely for those who watch the pick of the entertainment channels, SKY 1, SKY Atlantic, FOX, etc should consider just buying a NOW TV box and paying just £6.99 a month. Netflix, Hulu and Amazon have changed the landscape in the States. Cable have lost millions of subscribers and HBO, FOX, CBS, DISH and Time Warner are all launching cheaper stand alone services. Many are unwilling to pay the high price cable charges especially for content they don't watch.
Netflix an Amazon are growing here and that is why SKY have responded with NOW TV. These services deliver content that people are subscribing to not paying for content they don't watch.
Again, you are going on about what Sky are spending money on, the average subscriber doesn't care, all they care about is getting value for their money.
The only important thing you have said is that you can get the channels from NOW TV for a fraction of the cost, any subscriber wishing to change should change for that reason alone, not because Sky spend billions on other things.
At the end of the day, the subscriber has to decide if what they get offers value for money, and can they get better elsewhere, while keeping the content they want to watch, in a manner they want to watch it, simple as that.
Can we keep it to the subject please guys? Start a new thread on this, it's a valid point!
Cheers.
On the topic of coming back to SKY, when I cancelled my subscription the first time round, I was offered a half price deal which I turned down. After two weeks I received an offer through the post offering me 75% off. I joked with my wife at the time the next thing they will try is giving me it free. Lo and behold two weeks later they did for 4 months. At the end of the 4 months I kept it for a further 2 months because I wanted to see True Detective and a couple of other things.
I then phoned up to cancel and must have spent half an hour on the phone where they offered me all sort of deals, the best being 40% off for a year. I have a few friends who have also cancelled SKY and each of them have had really good offers to come back.
Without knowing what you were paying, chances are, you probably paid more than you could have if you'd taken the 75% offer.
£21 at 75% off is £5.25, for 6 months, £31.50
£21 free for 4 months is still £42 for 6 months.
So although you may have been joking, Sky do know what they are doing when they make these offers, to gain the best income.
Yes, you could have given notice to cancel after 3 months and they would have made nothing, but that probably rarely happens.
Has anyone had the same, and has anyone haggled anything better off the back of it?
Wise move! My experience is the longer you can hold out and go ahead with cancellation the better offers you get. A few months ago I cancelled my sub that was 50% off and the guy offered me the same deal on the phone during the cancellation but I thought it was still a bit expensive considering no more Champions League from next year so I was not fussed and cancelled it.
Since then I have received a letter of 33% off for 5 years but considering I was not paying for 50% off I would not pay 33% so binned it.
interestingly, a few weeks ago they called me and told me I was with them for many years, loyal customer etc., and I still had and have broadband with them so why not come back to Sky TV.
I was honest with the guy and said did not think it was even worth with 50% off! then they offered to slash my line rental to £5pm to make 50% off TV package more attractive then I gave in!
Broadband was free now the line rental only £5pm so I have accepted the offer but I think I got more than I bargained for, so I am only paying about £31pm that is for line rental, broadband and everything apart from Movie package
When I was with BT I would pay about £35pm for broadband and line rental and with Post office about £24pm for line rental and broadband now I am paying same sort of price I used to pay BT for only line rental and broadband but I now get Sky Family & Sports & HD in addition to line rental and broadband!
I would say that’s clever tactic from Sky, yes they offer substantial discount to customers like me who has been with them since analogue days but benefit to them is that my cheap line rental comes with a new 12 months contract therefore they actually stop their customers to switch BT.
I was considering of switching to BT next year because of Champions League football but now I can’t because Sky have cleverly tied me for another 12 months which I am not complaining as I get huge discount. Win Win for both Sky and me.
BT needs to be clever and offer more discount with their line rental and broadband package because Sky offers very good incentive to some of their customers to stay with them and I will be more than happy to stay with Sky as long as they can offer my current package to me for about £31pm
BT can never beat that discount + the letter I keep getting from BT to come back offers me some discount but for only broadband limit of 10GB per month!
Come on now BT! I can download about 3 shows from Sky in HD on demand that is about 10GB!
I think Sky’s tactic of contacting their ex customers and offering substantial discount is a smart move, not only are they getting some money otherwise they would not have, but also stopping those customers ever going to BT with a new 12 months contract with those discounts.
Well as above I haggled line rental/broadband/Sky Family package with Sports HD to about £31pm which is very nice.
Try to haggle your offer for 12 months to see if they play the ball. 75% off for 6 months is good as long as there is no contract or contract for only 6 months.
However, if they are not careful, they will alienate all of their loyal customers who have been with them for years, who year on year have upped their package ie Multiroom, SD to HD, Sports and Movie upgrades etc etc.
If rumours are to be believed and they hike the sports package massively to pay for the Premier league football package they've just won, then there is more than a chance they will lose some long standing customers.
I doubt they'll give a shit anyway, it's the nature of the business but, come on SKY, how about offering incentives and discounts to long standing customers?
I got the same Email. I will hold out too.
If it was 50% off for five years i'd snap their hand off. Even though I currently get 75% off. (About £22 for all the TV, Sports, Movies and HD!)
It gets cancelled on the 26 March.
Exactly
We'll be getting companies offering to haggle for us for a small fee (for those busy professionals) soon.
I'd still take my custom to a no haggle company if they existed as I'm a bit socialist like that
Did you get a new offer in the end?
I cancelled mine yesterday. Was on a 75% off until last month. They offered the standard 33% off that everyone is getting but I said no. The guy told me that the "winback" team that used to call and offer better deals to customers who have cancelled no longer operates so I won't get better than 33%.
I'm guessing this is false?
Well I got a letter 2 weeks ago offering 50% off for a year.
http://www.choose.net/media/guide/features/reduce-tv-broadband-costs-negotiation.html