Help with Nokia 6500 on three
satman17
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I have just purchased a Nokia 6500 and connected to the 300 plan on the three network, i have problems in connecting to the 3g services, for example when i go to Tv and select pay 48p for tv for 24 hours it says, you are out of video covearge? and when i goto my three it dosnt load up properly, i know im not out of coverage because i work near a hospital with a cell on top of it (checked on the web), i have spoken to three and they are as useful as a needle in a condom factory saying that the network is working in the ipswich area.
Help?
:mad:
Help?
:mad:
0
Comments
Can you perform video calls, this would ensure that you are receiving 3G services.
If it doesn't, then you are only on 2G coverage.
Your phone has two settings. One to log onto a 3G only network, and the other to log onto 3G as priority but it will connect to 2G if there is no 3G signal available.
Go to Menu > Settings > Phone > Network Mode
This should be set to 'Dual Mode' as standard. This means that if 3G is not available in the area, the phone will log onto 2G (I think Three's 2G provider is Orange although I could be wrong).
Go into the network mode and choose UTMS. If you end up with no signal at all, the phone is not picking up 3G and you need to contact three.
There is a known problem with the 6500 Slide & Classic
Doing a simple search shows this
http://www.google.co.uk/search?hl=en&q=nokia+6500+signal+problem&btnG=Google+Search&meta=
Three & Nokia have stated this is a known problem with the 6500 Slide & Classic, but there is no fix for it yet, though it will be sorted in the next firmware update, so make sure you keep up-to-date on software upgrades.