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Yet again another company knocking PO services.
tvmad-alan
Posts: 1,996 Forum Member
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Hi
Yet again another service company has now put a price on having to send you your bill. £1.25.
You are now push to go over to e-billing as this cost is put over to you, when it's should part of the service and free.
This will put another nail into jobs and aid MP's to sell more of the Post Office to the private companies ( Look at the private Banks have done )
We need to say that paper bills are good for all as this gives jobs to tree planters, tree cutters, paper mills, printers, ink makers, post service & paper recycle services.
The paper has always been there and paid by the company sent out by royal mail, but over the years companies have been allowed to take the mail over at a price and then given to the royal mail to post at large discount. Yet again MP's have lied and done back deals to damage a public service that from 1980 to 1997 gave tax payers around £5 Billions form it's profits.
So please tell your bill sender to send paper bills.
Yet again another service company has now put a price on having to send you your bill. £1.25.
You are now push to go over to e-billing as this cost is put over to you, when it's should part of the service and free.
This will put another nail into jobs and aid MP's to sell more of the Post Office to the private companies ( Look at the private Banks have done )
We need to say that paper bills are good for all as this gives jobs to tree planters, tree cutters, paper mills, printers, ink makers, post service & paper recycle services.
The paper has always been there and paid by the company sent out by royal mail, but over the years companies have been allowed to take the mail over at a price and then given to the royal mail to post at large discount. Yet again MP's have lied and done back deals to damage a public service that from 1980 to 1997 gave tax payers around £5 Billions form it's profits.
So please tell your bill sender to send paper bills.
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Comments
I like many others prefer to deal with all of bills & correspondence electronically nowadays so I find that paper bills are a considerable inconvenience.
A rather more pressing concern with the push to recycle paper is the level of identity theft and therefore the less papers I have around the house with my account details on the better.
So, I believe that electronic bills are better for the environment as well as ensuring my details are not getting into the wrong hands so I for one will not be requesting paper bills from anyone who can provide it electronically.
How much easier is it to archive all of your bills on your PC and then never have a worry of your details getting into the wrong hands.
I completely agree with companies charging for paper bills, its better for the environment, safer for the customer and reduces costs for the business therefore resulting in better deals.
I will not be changing to paper billing for any of my services and would not, wven if it were free
I can remember fondly the time that we used to get a postal delivery before 7am and another second post around 11am - now we consider ourselves lucky to get one delivery before 3pm.
I wish more companies offered electronic billing.
Roughly bi-weekly I get a letter / flyer through the door trying to persuade me to sign up for their services -- which of course goes straight into the recycling bin. So I don't believe that Virgin are enforcing ebilling to save the planet!
I accepted for myself that as a Virgin phone and TV customer with Broadband I could save £1.25 by changing to e-billing and therefore did so a while back. But what has disappointed me greatly is to find that my 84 year old mother who lives alone in sheltered accommodation and who is a TVL and PhoneL customer has had this charge added to her bill. She would not be able to manage a PC or the internet - having seen me demonstrate it at my place - but still finds she is to be penalised £1.25 a month for not choosing an option she could not have anyway.
We phoned Virgin and they were sympathetic but said we should send a letter asking how this charge can be appropriate. We have sent a letter off to Swansea Customer Services and I am interested to read what they have to say.
I fear that more companies will go down this route.
Thanks.
Not sure this thread is worthy of going in this topic though. It's a general business argument that transcends Virgin Cable. And the OP seems to have simply dropped it here, without making any strictly Virgin correlation whatsoever.
It still seems unfair to charge someone for paper billing if they are unable to use the internet. Of course Virgin also charge a massive £5 for payment other than by DD so it's clear they see this type of charge as useful to their balance sheet. As a private company they have every right to charge how much they choose and I accept that. - but for some of the elderly on their own it can seem an unreasonable extra cost.