Options
Problems with BBC iPlayer
Forum Member
✭
I watch most TV through my iPad, mainly on BBC iPlayer, but also on All Four and to a lesser degree, all the other channels, too.
For the past two weeks or so now, I've been having a problem in accessing all of these because they are all currently reading my location as being outside of the U.K. even though I live in Yorkshire (and I know we often go on about our county going it alone, but that's not the issue that we're talking about here!) .
This is the third time in around the last year that this particular problem has bothered me, and it's proving almost impossible to solve. I had a long telephone conversation with EE, my broadband provider, earlier today, and they just simply assured me that my broadband is working OK, and that the service was definitely coming from within these shores. I am now at a total loss as to what to do to try to correct this. All my settings have me down being I the UK, but still I get the message that "The BBC iPlqyer is only available in the UK" with similar rejection messages from all the other channels.
Has anyone else experienced this problem, please, and/or could anyone out there help me sort this out?
For the past two weeks or so now, I've been having a problem in accessing all of these because they are all currently reading my location as being outside of the U.K. even though I live in Yorkshire (and I know we often go on about our county going it alone, but that's not the issue that we're talking about here!) .
This is the third time in around the last year that this particular problem has bothered me, and it's proving almost impossible to solve. I had a long telephone conversation with EE, my broadband provider, earlier today, and they just simply assured me that my broadband is working OK, and that the service was definitely coming from within these shores. I am now at a total loss as to what to do to try to correct this. All my settings have me down being I the UK, but still I get the message that "The BBC iPlqyer is only available in the UK" with similar rejection messages from all the other channels.
Has anyone else experienced this problem, please, and/or could anyone out there help me sort this out?
0
Comments
And it could be worse The science of linking an IP to a physical location is a bit vague.
https://developers.google.com/speed/public-dns/docs/using#configure_your_network_settings_to_use_google_public_dns
I'm assuming that neither you or anyone else in the house is using a DNS proxy such as Unblock-US?
This is what I use.
www.viewtelly.com
That's working perfectly for me. Thank you! Great of you to send the link. Is it totally free, and/or have you ever had any problems with it?
This time, however, there was at least a message from the BBC explaining how this might be happening, but I've tried a couple of their quoted remedies without any success. One further suggestion for a way round this is given as a recommendation that we switch off VPN - this being quoted as possible reason for the 'shut out' from iPlayer - but every time I try to switch it off in my settings screen it just Glinka back on again after two or three seconds. I'm trying this on an iPad, but can't find any other way to permanently switch this (VPN) off via other controls, so voile anyone out there suggest how I might do this?
Many thanks in advance to anyone who might possibly be able to help here.
Stig earlier was most likely correct. If using vpn or smartdns server, you often get problems as bbciplayer thinks you are not in uk.
Try going to your pc network adaptor and manually setting dns settings to 8.8.8.8 and 8.8.4.4 (google dns settings), and this usually sorts issue unless router locks down bypassing of isp dns settings.
Def think the VPN is the issue, because even if a UK server, the IP's for that server might be on a block list by the UK online TV services, hence the issues as the service you are using is seeing the IP address of the server, not your true IP.
Try turning on airplane mode, then reboot the iPad and see if the VPN reconnects when you turn off airplane mode.
If it does, take a screenshot of the VPN settings with the iPad, and delete the VPN configuration.
Reboot the iPad and set up the VPN config again but leave switched off until you need to use the VPN, hopefully when finished with it this time you'll be able to turn it off as normal.