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BT Broadband contract renewal question
rubble2
Posts: 410 Forum Member
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Can anyone advise me definitively how far in advance of a BB contract renewal date BT will discuss renewal.
I have been given different advice from two BT representatives, one said two months in advance of renewal and the other said three months.
The reason I ask is that I have just signed up for free upgrade to Infinity until the end of my existing contract ( May). I am also considering a move from BT vision to Youview but if I do this now I will have to agree to a 12 month Youview contract and of course that will weaken my negotiating position when I need to renew the BB contract in May.
So the further in advance I agree a new BB contract (or not) the sooner I can decide if I want to commit to Youview.
Thanks
I have been given different advice from two BT representatives, one said two months in advance of renewal and the other said three months.
The reason I ask is that I have just signed up for free upgrade to Infinity until the end of my existing contract ( May). I am also considering a move from BT vision to Youview but if I do this now I will have to agree to a 12 month Youview contract and of course that will weaken my negotiating position when I need to renew the BB contract in May.
So the further in advance I agree a new BB contract (or not) the sooner I can decide if I want to commit to Youview.
Thanks
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