Can anyone help? Xbox 360 login

Lolly_Du_BekeLolly_Du_Beke Posts: 1,286
Forum Member
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My OH can't log into his xbox live account and he's getting really annoyed. I can log into mine ok (although I only use to watch Netflix)
A friend told him xbox have been hacked...?? Don't know if this is true?

When he selects his profile it comes up it asks him to confirm email address and password. But once he puts this in (correct info - he uses several times a day) it comes up with an error code.

Can anyone help?

Thanks xx

Comments

  • gdjman68wasdigigdjman68wasdigi Posts: 21,705
    Forum Member
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    Press the back(red) button

    Then the home

    Then sign in....

    That works when they ask you to confine your email constantly
  • Lolly_Du_BekeLolly_Du_Beke Posts: 1,286
    Forum Member
    ✭✭✭
    Press the back(red) button

    Then the home

    Then sign in....

    That works when they ask you to confine your email constantly

    He's tried this several times. Each time the message comes up again and the cycle repeats.
  • Yorkshire.KingYorkshire.King Posts: 1,467
    Forum Member
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    Has he tried calling the Xbox helpline?

    They sorted my issue out with Live

    Xbox live support telephone number 0844 545 8143 for customer support relating to Xbox console, Live subscriptions, Kinect technical issues & general enquiries.

    Microsoft Xbox customer support Open Times
    Monday to Friday – 9am to 10pm
    Saturday – 9am to 8pm
    Sunday – 9am to 5pm
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